The Trusted Advisor

Author: David H. Maister,Robert Galford,Charles Green

Publisher: Simon and Schuster

ISBN: 147110964X

Category: Business & Economics

Page: 224

View: 1359

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Beside talent and a sterling portfolio, what can world-class consultants like Deloitte & Touche, Societe General and Towers Perrin boast has helped them achieve success in our entrepreneurial economy? They all have the inside track on the indispensable "Trusted Advisor" model for client relationships, created by renowned experts Charles Green and Robert Galford. Now Green and Galford have teamed up with the acclaimed David Maister in order to help their latest high-profile, fast-forward client: you. In this straightforward guide, Maister, Green and Galford show readers that the key to professional success goes well beyond technical mastery or expertise. Today, it's all about the vital ability to earn the client's trust and thereby win the ability to influence them. In these high risk times, trust is more valuable than gold. With this critical, highly detailed and accessible resource, readers will learn the five crucial steps for developing, managing and improving client confidence. For both emerging and established entrepreneurs and consultants, THE TRUSTED ADVISOR is the first truly indispensable business book of the decade.
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The Trusted Advisor Fieldbook

A Comprehensive Toolkit for Leading with Trust

Author: Charles H. Green,Andrea P. Howe

Publisher: John Wiley & Sons

ISBN: 1118163648

Category: Business & Economics

Page: 288

View: 2862

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A practical guide to being a trusted advisor for leaders in any industry In this hands-on successor to the popular book The Trusted Advisor, you'll find answers to pervasive questions about trust and leadership—such as how to develop business with trust, nurture trust-based relationships, build and run a trustworthy organization, and develop your trust skill set. This pragmatic workbook delivers everyday tools, exercises, resources, and actionable to-do lists for the wide range of situations a trusted advisor inevitably encounters. The authors speak in concrete terms about how to dramatically improve your results in sales, relationship management, and organizational performance. Your success as a leader will always be based on the degree to which you are trusted by your stakeholders. Each chapter offers specific ways to train your thinking and your habits in order to earn the trust that is necessary to be influential, successful, and known as someone who makes a difference. Self-administered worksheets and coaching questions provide immediate insights into your current business challenges Real-life examples demonstrate proven ways to "walk the talk" Action plans bridge the gap between insights and outcomes Put the knowledge and practices in this fieldbook to work, and you'll be someone who earns trust quickly, consistently, and sustainably—in business and in life.
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Why Should the Boss Listen to You?

The Seven Disciplines of the Trusted Strategic Advisor

Author: James E. Lukaszewski

Publisher: John Wiley & Sons

ISBN: 9781118041123

Category: Business & Economics

Page: 240

View: 4661

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This is a book about gaining influence and becoming a key trusted advisor. It is for everyone who advises leaders and senior managers (accounting, finance, human resources, IT, law, marketing, public relations, security, and strategic planning) and for outside consultants in these functional staff areas. It’s also for operations people yearning to finally be heard and heeded by their boss.
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Own the Room: Business Presentations that Persuade, Engage, and Get Results

Author: David Booth,Deborah Shames,Peter Desberg

Publisher: McGraw Hill Professional

ISBN: 0071628800

Category: Business & Economics

Page: 288

View: 9017

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Don't Just Present. Persuade, Inspire, and Perform! Powerhouse presentations that engage and move your audience Imagine if every presentation received rapt attention and buy-in from the audience. Start getting these results with Own the Room, featuring the renowned Eloqui Method-innovative techniques that leave boring behind. Research shows a memorable presentation is a combination of stirring your audience's emotions while appealing to its intellect. This team of authors has developed techniques that tap into the persuasive, expressive aspects of presentations-employed over the past ten years by Fortune 500 companies such as TD Ameritrade, Mattel, Fisher-Price, Merrill Lynch, Siemens, and Pfizer. This effective method brings you: An award-winning actor who applies performance techniques from the stage to engage and move an audience A television and film director who demonstrates how to craft and deliver your message with authority, credibility, and authenticity A psychologist who specializes in memory and stage fright and reveals how to overcome fear and activate an audience's attention and memory Own the Room is written by a unique set of authors with the expertise perfect for creating vivid narratives. Own the Room shares how to excite your audience's emotions and intellect. And Own the Room will give you a communication toolkit to make any presentation lively, compelling, and memorable.
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Independent Evaluation Report

The Role of the IMF as Trusted Advisor

Author: Ruben Lamdany

Publisher: International Monetary Fund

ISBN: 1475543913

Category: Business & Economics

Page: 58

View: 863

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The IMF carries out its mandate to foster macroeconomic stability and thereby facilitate prosperity by promoting the adoption of sound policies and international cooperation. Ultimately, the means to achieve these goals is to have Fund policy advice translated into concrete action. Key to achieving such traction is the relationship between Fund staff and member country authorities, together with the quality of the advice and members’ confidence in it. That is, the Fund needs to be seen as a trusted advisor. This evaluation examines in what circumstances the Fund is viewed as a trusted advisor to its member countries. It uses evidence gathered since 2005, but emphasizes the period since the onset of the global crisis in 2007–08. Because the concept of trusted advisor is “in the eyes of the beholder,” the evaluation derives the main attributes from country authorities themselves.
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The New Advisor for Life

Become the Indispensable Financial Advisor to Affluent Families

Author: Stephen D. Gresham

Publisher: John Wiley & Sons

ISBN: 111814872X

Category: Business & Economics

Page: 384

View: 6344

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Expert advice on building an unshakable foundation as afinancial advisor to the elite The revised and updated edition of the definitive guide togrowing and maintaining a financial advice firm, The New Advisorfor Life explores the fallout of the market crash onup-and-coming advisors. With a particular focus on the generation Xand Y concern with debt management and long-term investment, thisnew edition examines what young investors look for in an advisor.Today, more than ever, insight, analysis, and validation arevalued, but to be truly successful, an advisor needs to walk theline between being well-informed but not appearingcondescending. What today's investors want in a financial advisor is someonewho can cut through the noise and clutter of the financial servicesindustry and the mainstream media Covers the basics, from setting a client's investment goals,selecting complementary investments, and monitoring portfoliobalance, to the advanced—developing a personal finance planfor your clients based on their specific needs Steve Gresham presents a 19-point checklist for financialadvisors to offer their clients "life advice" Keeping clients engaged is more important than ever, and TheNew Advisor for Life gives the aspiring financial advisor thesecrets to success normally reserved for the country's topfirms.
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Nice Girls Don't Get the Corner Office

Unconscious Mistakes Women Make That Sabotage Their Careers

Author: Lois P. Frankel

Publisher: Hachette UK

ISBN: 145555412X

Category: Business & Economics

Page: 384

View: 6708

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Before you were told to "Lean In," Dr. Lois Frankel told you how to get that corner office. The New York Times bestseller, is now completely revised and updated. In this edition, internationally recognized executive coach Lois P. Frankel reveals a distinctive set of behaviors--over 130 in all--that women learn in girlhood that ultimately sabotage them as adults. She teaches you how to eliminate these unconscious mistakes that could be holding you back and offers invaluable coaching tips that can easily be incorporated into your social and business skills. Stop making "nice girl" errors that can become career pitfalls, such as: Mistake #13: Avoiding office politics. If you don't play the game, you can't possibly win. Mistake #21: Multi-tasking. Just because you can do something, doesn't mean you should do it. Mistake #54: Failure to negotiate. Don't equate negotiation with confrontation. Mistake #70: Inappropriate use of social media. Once it's out there, it's hard to put the toothpaste back in the tube. Mistake #82: Asking permission. Children, not adults, ask for approval. Be direct, be confident.
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The Practice of Professional Consulting

Author: Edward G. Verlander

Publisher: John Wiley & Sons

ISBN: 1118283112

Category: Business & Economics

Page: 320

View: 9865

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The Practice of Professional Coaching Change is the life-blood of consulting just as organizations endure only through successful change. The reality of this mutual need lies at the heart of what consulting is all about. Consultants solve problems created by the powerful forces of change in an organization's environment and in so doing, create change themselves. The Practice of Professional Consulting is a comprehensive examination of what has been called "the world's newest profession." In this practical resource Edward Verlander offers an overview of the industry and includes the most useful processes, tools, and skills used by successful consultants to produce solutions for their clients. The book also reveals why consulting is a growing and attractive career option. The best practices used by leading consulting firms are included in the book as well as the capabilities skillful consultant use in each stage of engagement. Verlander also recommends ways to ensure a consultant can solve a client's problems in a systematic, professional way. At the very heart of the book is the emphasis he puts on what is needed to become a truly trusted consultant. Filled with a wealth of must-have information from a wide range of consulting professionals, the book includes: a model of the consulting cycle; a diagnostic instrument for assessing consulting roles; ideas of how to develop political intelligence to navigate client organizations; tools for managing consulting meetings, risk assessment, and skills transfer; techniques in communications, emotional intelligence, presentations, and listening; and much more. Written for anyone wishing to start a consulting business, new employees at established consulting firms, facilitators of consulting training programs, and faculty at business schools, this important resource provides an easy way to understand the stages, roles, and tasks of consulting found in any type of consulting and it provides simple and easy-to-use techniques and templates for implementation.
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Management Consulting Today and Tomorrow

Perspectives and Advice from 27 Leading World Experts

Author: Flemming Poulfelt,Larry E. Greiner

Publisher: Routledge

ISBN: 1135965323

Category: Business & Economics

Page: 528

View: 5796

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This book provides a thorough examination of a variety of specialties within the broad range of management consulting. A book of such scope and depth could only be written by a large number of experts, each from one of the many specialties related to management consulting. Together, all 27 contributors take the reader through an industry that is currently undergoing significant change. While covering all the major practice areas of consulting, the book also offers new insights into change processes and addresses compelling management issues now facing consulting firms.
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