The Basics of Process Mapping, 2nd Edition

Author: Robert Damelio

Publisher: CRC Press

ISBN: 1439863180

Category: Medical

Page: 183

View: 3919

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The bestselling first edition of this influential resource has been incorporated into the curriculum at forward thinking colleges and universities, a leading vocational technical institute, many in-house corporate continuous improvement approaches, and the United Nations’ headquarters. Providing a complete and accessible introduction to process maps, The Basics of Process Mapping, Second Edition raises the bar on what constitutes the basics. Thoroughly revised and updated to keep pace with recent developments, it explains how relationship maps, cross-functional process maps (swimlane diagrams), and flowcharts can be used as a set to provide different views of work. New in the Second Edition: Four new chapters and 75 new graphics An introduction to the concepts of flow and waste and how both appear in knowledge work or business processes A set of measures for flow and waste A discussion of problematic features of knowledge work and business processes that act as barriers to flow Seven principles* and 29 guidelines for improving the flow of knowledge work A detailed (actual) case study that shows how one organization applied the principles and guidelines to reduce lead time from an average of 28 days to 4 days Unlike "tool books" or "pocket guides" that focus on discrete tools in isolation, this text use a single comprehensive service work example that integrates all three maps, and illustrates the insights they provide when applied as a set. It contains how to procedures for creating each type of map, and includes clear-cut guidance for determining when each type of map is most appropriate. The well-rounded understanding provided in these pages will allow readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels. *The Seven principles are integrated into Version 3 of the body of knowledge used for Lean certification by the ASQ/AME/SME/SHINGO Lean Alliance. This is the first publication of those principles and guidelines.
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The Basics of Process Mapping

Author: Robert Damelio

Publisher: SteinerBooks

ISBN: 9780527763169

Category: Business & Economics

Page: 65

View: 5576

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This practical book contains a case study of both levels of process mapping and guidelines for when to use each type. The author provides step-by-step instructions for creating and interpreting a relationship process map and a cross-functional process map.
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Process Improvement with Electronic Health Records

A Stepwise Approach to Workflow and Process Management

Author: Margret Amatayakul

Publisher: CRC Press

ISBN: 1439872341

Category: Medical

Page: 280

View: 5661

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Although physicians and hospitals are receiving incentives to use electronic health records (EHRs), there is little emphasis on workflow and process improvement by providers or vendors. As a result, many healthcare organizations end up with incomplete product specifications and poor adoption rates.Process Improvement with Electronic Health Records:
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The Basics of FMEA, 2nd Edition

Author: Raymond J. Mikulak,Robin McDermott,Michael Beauregard

Publisher: CRC Press

ISBN: 9781439809617

Category: Business & Economics

Page: 90

View: 6978

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Demonstrates How To Perform FMEAs Step-by-Step Originally designed to address safety concerns, Failure Mode and Effect Analysis (FMEA) is now used throughout the industry to prevent a wide range of process and product problems. Useful in both product design and manufacturing, FMEA can identify improvements early when product and process changes are relatively easy and inexpensive to make. Updated to include changes reflected in ISO/TX-16949:2002 standards and 2008 AIAG guidelines, The Basics of FMEA, Second Edition continues to provide the expert advice needed to help shorten the learning curve for FMEA teams to conduct effective and efficient FMEAs, even if it is their very first one. Includes Ready-to-Use Worksheet Templates Using a manufacturing case study, readers learn step-by-step how to use FMEAs to assess, evaluate, and prioritize areas of risk, and then to implement the actions needed to reduce risks to an acceptable level. It shows the steps needed to ferret out potential problems and prevent making inferior products that could endanger public and worker safety and compromise profits as well as the future of all stakeholders. Although engineers have typically analyzed processes and products for potential failures, the FMEA process standardizes the approach and establishes a common language that nontechnical as well as technical employees can use at all levels. Unlike other improvement tools, FMEA does not require complicated statistics. However, they require a full commitment to quality and a willingness to take a team approach that involves all stakeholders.
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The Basics of FMEA, 2nd Edition

Author: Robin McDermott,Raymond J. Mikulak,Michael Beauregard

Publisher: SteinerBooks

ISBN: 9780527763206

Category: Business & Economics

Page: 76

View: 7845

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Based on requirements established by the big-three automakers, this title introduces work teams to this valuable tool. Failure Mode and Effect Analysis (FMEA) helps prevent failures, defects, and errors, because the tool identifies special causes of variation before they occur.
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Robustness Development and Reliability Growth

Value Adding Strategies for New Products and Processes

Author: John P. King,William S. Jewett

Publisher: Pearson Education

ISBN: 9780137079223

Category: Technology & Engineering

Page: 648

View: 4602

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This book integrates key tools and processes into a comprehensive program for developing more robust and reliable technology-based products. Drawing on their extensive product development experience, the authors present a complete process for ensuring product performance throughout the entire lifecycle, from understanding customers’ needs through manufacturing and post-launch support. The authors begin by presenting broad insights and high-level strategies for improving product quality. Next, they demonstrate how to implement robustness and reliability strategies that complement existing governance and decision processes. A section on tools and methods shows how to institutionalize best practices and apply them consistently. Finally, they tie strategies, decisions, and methods together through a case study project. Product developers will learn how to Understand critical drivers of value in technology products, including reliability and durability Implement a process model and roadmap for improving reliability and robustness Increase robustness early in development, leading to shorter cycle times in later phases Improve the stability of production performance under stress conditions Assess both organizational and process capabilities for delivering robust and reliable products Understand and manage customer-driven requirements Use tools including descriptive and inferential statistics and DOE-based empirical models Managers will understand expectations for Design concepts supported by rigorous analyses of alternatives Products and processes delivering higher value to customers Products with higher reliability and longer useful lives Product processes with lower costs and higher capabilities Development projects having shorter, more predictable cycle times Readers are introduced to many thought leaders whose writings can be sources of further learning. This book is a valuable resource for anyone responsible for delivering reliable, profitable technology products, including general managers, program managers, engineers, scientists, and reliability and quality professionals.
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Fundamentals of Health Care Improvement

A Guide to Improving Your Patient's Care

Author: Gregory S. Ogrinc,Jcr

Publisher: Joint Commission Resources

ISBN: 1599405695

Category: Medical

Page: 190

View: 6720

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Rev. ed. of: Fundamentals of health care improvement: a guide to improving your patients' care / Gregory S. Ogrinc and Linda A. Headrick. c2008.
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Basics of Entrepreneurship

2nd Edition

Author: Cecile Nieuwenhuizen

Publisher: Juta and Company Ltd

ISBN: 9780702188596

Category: Entrepreneurship

Page: 352

View: 2478

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This second edition gives practical guidelines on how to develop business ideas and establish an enterprise. Drawing on their personal experience as entrepreneurs, business advisors and subject specialists, the authors look at: providing a comprehensive introduction to the world of business and its most important role player -- the entrepreneur; basic business concepts, in order to ensure understanding of the business environment and business in general; what successful entrepreneurs do and what contributes to successful entrepreneurship; the steps in the entrepreneurial process -- the feasibility study, the viability assessment and the development of a business plan; and some of the most important and essential business management functions that entrepreneurs have to address, such as marketing, finance, operations, human resources and purchasing, as these are all relevant to a start-up or new business. Using a fun and accessible approach the authors guide the reader to be positive yet critical, creative yet practical in their search for business ideas, and ultimately to thoroughly research business ideas to ensure profitability.
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