The Basics of Process Mapping, 2nd Edition

Author: Robert Damelio

Publisher: CRC Press

ISBN: 1439863180

Category: Medical

Page: 183

View: 8552

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The bestselling first edition of this influential resource has been incorporated into the curriculum at forward thinking colleges and universities, a leading vocational technical institute, many in-house corporate continuous improvement approaches, and the United Nations’ headquarters. Providing a complete and accessible introduction to process maps, The Basics of Process Mapping, Second Edition raises the bar on what constitutes the basics. Thoroughly revised and updated to keep pace with recent developments, it explains how relationship maps, cross-functional process maps (swimlane diagrams), and flowcharts can be used as a set to provide different views of work. New in the Second Edition: Four new chapters and 75 new graphics An introduction to the concepts of flow and waste and how both appear in knowledge work or business processes A set of measures for flow and waste A discussion of problematic features of knowledge work and business processes that act as barriers to flow Seven principles* and 29 guidelines for improving the flow of knowledge work A detailed (actual) case study that shows how one organization applied the principles and guidelines to reduce lead time from an average of 28 days to 4 days Unlike "tool books" or "pocket guides" that focus on discrete tools in isolation, this text use a single comprehensive service work example that integrates all three maps, and illustrates the insights they provide when applied as a set. It contains how to procedures for creating each type of map, and includes clear-cut guidance for determining when each type of map is most appropriate. The well-rounded understanding provided in these pages will allow readers to effectively apply all three types of maps to make work visible at the organization, process, and job/performer levels. *The Seven principles are integrated into Version 3 of the body of knowledge used for Lean certification by the ASQ/AME/SME/SHINGO Lean Alliance. This is the first publication of those principles and guidelines.
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The Basics of Process Mapping

Author: Robert Damelio

Publisher: SteinerBooks

ISBN: 9780527763169

Category: Business & Economics

Page: 65

View: 2670

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This practical book contains a case study of both levels of process mapping and guidelines for when to use each type. The author provides step-by-step instructions for creating and interpreting a relationship process map and a cross-functional process map.
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Wiley CIA Exam Review 2019, Part 2

Practice of Internal Auditing (Wiley CIA Exam Review Series)

Author: S. Rao Vallabhaneni

Publisher: Wiley

ISBN: 1119524466

Category: Business & Economics

Page: 928

View: 4241

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WILEY CIAexcel EXAM REVIEW 2019 THE SELF-STUDY SUPPORT YOU NEED TO PASS THE CIA EXAM Part 2: Internal Audit Practice Provides comprehensive coverage based on the exam syllabus, along with multiple-choice practice questions with answers and explanations Deals with managing the internal audit function Addresses managing individual engagements Covers fraud risks and controls Covers related standards from the IIA's IPPF Features a glossary of CIA Exam terms—good source for candidates preparing for and answering the exam questions Assists the CIA Exam candidate in successfully preparing for the exam Based on the CIA body of knowledge developed by The Institute of Internal Auditors (IIA), Wiley CIAexcel Exam Review 2019 learning system provides a student-focused and learning-oriented experience for CIA candidates. Passing the CIA Exam on your first attempt is possible. We'd like to help. Feature section examines the topics of Managing the Internal Audit Function, Managing Individual Engagements, and Fraud Risks and Controls.
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Process Improvement with Electronic Health Records

A Stepwise Approach to Workflow and Process Management

Author: Margret Amatayakul

Publisher: CRC Press

ISBN: 1439872341

Category: Medical

Page: 280

View: 9629

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Although physicians and hospitals are receiving incentives to use electronic health records (EHRs), there is little emphasis on workflow and process improvement by providers or vendors. As a result, many healthcare organizations end up with incomplete product specifications and poor adoption rates.Process Improvement with Electronic Health Records:
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The Basics of FMEA, 2nd Edition

Author: Raymond J. Mikulak,Robin McDermott,Michael Beauregard

Publisher: CRC Press

ISBN: 9781439809617

Category: Business & Economics

Page: 90

View: 2361

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Demonstrates How To Perform FMEAs Step-by-Step Originally designed to address safety concerns, Failure Mode and Effect Analysis (FMEA) is now used throughout the industry to prevent a wide range of process and product problems. Useful in both product design and manufacturing, FMEA can identify improvements early when product and process changes are relatively easy and inexpensive to make. Updated to include changes reflected in ISO/TX-16949:2002 standards and 2008 AIAG guidelines, The Basics of FMEA, Second Edition continues to provide the expert advice needed to help shorten the learning curve for FMEA teams to conduct effective and efficient FMEAs, even if it is their very first one. Includes Ready-to-Use Worksheet Templates Using a manufacturing case study, readers learn step-by-step how to use FMEAs to assess, evaluate, and prioritize areas of risk, and then to implement the actions needed to reduce risks to an acceptable level. It shows the steps needed to ferret out potential problems and prevent making inferior products that could endanger public and worker safety and compromise profits as well as the future of all stakeholders. Although engineers have typically analyzed processes and products for potential failures, the FMEA process standardizes the approach and establishes a common language that nontechnical as well as technical employees can use at all levels. Unlike other improvement tools, FMEA does not require complicated statistics. However, they require a full commitment to quality and a willingness to take a team approach that involves all stakeholders.
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Robustness Development and Reliability Growth

Value Adding Strategies for New Products and Processes

Author: John P. King,William S. Jewett

Publisher: Pearson Education

ISBN: 9780137079223

Category: Technology & Engineering

Page: 648

View: 440

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This book integrates key tools and processes into a comprehensive program for developing more robust and reliable technology-based products. Drawing on their extensive product development experience, the authors present a complete process for ensuring product performance throughout the entire lifecycle, from understanding customers’ needs through manufacturing and post-launch support. The authors begin by presenting broad insights and high-level strategies for improving product quality. Next, they demonstrate how to implement robustness and reliability strategies that complement existing governance and decision processes. A section on tools and methods shows how to institutionalize best practices and apply them consistently. Finally, they tie strategies, decisions, and methods together through a case study project. Product developers will learn how to Understand critical drivers of value in technology products, including reliability and durability Implement a process model and roadmap for improving reliability and robustness Increase robustness early in development, leading to shorter cycle times in later phases Improve the stability of production performance under stress conditions Assess both organizational and process capabilities for delivering robust and reliable products Understand and manage customer-driven requirements Use tools including descriptive and inferential statistics and DOE-based empirical models Managers will understand expectations for Design concepts supported by rigorous analyses of alternatives Products and processes delivering higher value to customers Products with higher reliability and longer useful lives Product processes with lower costs and higher capabilities Development projects having shorter, more predictable cycle times Readers are introduced to many thought leaders whose writings can be sources of further learning. This book is a valuable resource for anyone responsible for delivering reliable, profitable technology products, including general managers, program managers, engineers, scientists, and reliability and quality professionals.
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Fundamentals of GIS 2nd Edition Update with Integrated Lab Manual

Author: Michael N. DeMers

Publisher: Wiley

ISBN: 9780471426097

Category: Science

Page: 656

View: 633

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The Updated Second Edition of Fundamentals of Geographic Information Systems includes thirteen laboratory exercises integrated into the text itself. The labs are linked to particular chapter where the concepts described in the reading can be practiced immediately in a laboratory setting. The second edition of this well-received text on principles of geographic information systems (GIS) continues the author\'s style of "straight talk" in its presentation. The writing is accessible and easy to follow. Unlike most other texts, this book covers GIS design and modeling, reflecting the belief that modeling and analysis are at the heart of GIS. This enables students to understand how to use a GIS and what it does.
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Process Mining

Data Science in Action

Author: Wil M. P. van der Aalst

Publisher: Springer

ISBN: 3662498510

Category: Computers

Page: 467

View: 2892

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This is the second edition of Wil van der Aalst’s seminal book on process mining, which now discusses the field also in the broader context of data science and big data approaches. It includes several additions and updates, e.g. on inductive mining techniques, the notion of alignments, a considerably expanded section on software tools and a completely new chapter of process mining in the large. It is self-contained, while at the same time covering the entire process-mining spectrum from process discovery to predictive analytics. After a general introduction to data science and process mining in Part I, Part II provides the basics of business process modeling and data mining necessary to understand the remainder of the book. Next, Part III focuses on process discovery as the most important process mining task, while Part IV moves beyond discovering the control flow of processes, highlighting conformance checking, and organizational and time perspectives. Part V offers a guide to successfully applying process mining in practice, including an introduction to the widely used open-source tool ProM and several commercial products. Lastly, Part VI takes a step back, reflecting on the material presented and the key open challenges. Overall, this book provides a comprehensive overview of the state of the art in process mining. It is intended for business process analysts, business consultants, process managers, graduate students, and BPM researchers.
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Implementing Six Sigma and Lean

Author: Ron Basu

Publisher: Routledge

ISBN: 1136346481

Category: Business & Economics

Page: 376

View: 1246

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This is a comprehensive, user-friendly and hands-on book that is a single source of reference of tools and techniques for all quality practitioners. Implementing Six Sigma and Lean covers the basics of how to manage for consistently high quality and gives good coverage of both simple tools and advanced techniques which can be used in all businesses. This book provides guidance on how to use these tools for different situations such as new start-up companies, stalled projects and the constant achievement of high quality in well-established quality regimes. Case studies are included that encourage the reader to respond in a practical situations and provide a good learning resource for courses. There are summaries of key elements and questions with exercises at the end of each chapter.
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