Evaluation of Reference Services

Evaluation of Reference Services

nearly all the reference questions they handle is no longer tenable since the development of testing of reference ... valid testing of its reference staff's success in answering questions at the desk its calculation will be misleading .

Author: Linda S. Katz

Publisher: Psychology Press

ISBN: 0866563776

Category: Language Arts & Disciplines

Page: 334

View: 392

Library authorities address the increasing significance of reference services and the increasing need for evaluation of those services to further ensure professionalism and efficiency.
Categories: Language Arts & Disciplines

Basic Music Reference

Basic Music Reference

... the rate of success in answering questions is much higher than when the user is given only verbal directions and suggestions.3 Sometimes it is not possible to leave the reference or circulation desk because of inadequate staffing, ...

Author: Alan Green

Publisher: A-R Editions, Inc.

ISBN: 9780895797452

Category: Music

Page: 123

View: 757

Basic Music Reference is a quick-start guide designed to introduce library employees to the basic tools and techniques involved in answering questions related to music. As in every specialist subject area, music has its own terminology, but unlike most, it also has a multitude of formats—on paper and other materials—as well as special notation and frequent use of foreign languages in titles and texts. These features make it particularly difficult for library employees to answer users’ questions and thus a guide such as this one is essential. Not all libraries with a music collection can afford to hire a music reference librarian. Even libraries with such a specialist rely on support staff and student employees to answer questions when the music librarian is not available. Whatever the scenario, this volume will serve as a helpful training tool for library employees to learn about the basic music reference tools, and to develop the techniques of greatest use when answering the most common types of music-related questions
Categories: Music

Decision Making for Library Management

Decision Making for Library Management

Rothstein reports that librarians consistently judged themselves to have a high rate of success in answering reference questions , ranging from an 88 % to a 99 % success rate . This satisfying picture was somewhat tarnished in studies ...

Author: Michael R. W. Bommer

Publisher: White Plains, N.Y. : Knowledge Industry Publications

ISBN: UOM:39015004971654

Category: Library administration

Page: 178

View: 233

Categories: Library administration

Knowledge based Systems for General Reference Work

Knowledge based Systems for General Reference Work

Joan C. Durrance , “ Reference Success : Does the 55 Percent Rule Tell All , ” Library Journal 114 ( 15 April 1989 ) : 31–36 , but especially 34 . 218. As for the importance of speed ( i.e. , the total time required to answer a question ) ...

Author: Carolyn Richardson


ISBN: UOM:39015032295662

Category: Language Arts & Disciplines

Page: 355

View: 610

By focusing on knowledge-based systems technology, the primary purpose and goal of this book is to improve the quality of reference service rendered in libraries. Within reference service, this book examines question-answering, a complex and difficult task. For those interested in the theoretical aspects of reference work, they have to look no further than the first chapter. In addition, the book features theoretical chapters on modelling the reference transaction, a chapter on the logic of ready reference work, and a chapter on the appropriate criteria to apply in selecting an expert system shell. Several practical chapters focus on what KBS work has already been done in the field and evaluate nearly fifty expert system development shells, so that readers can select the most appropriate shell for their domain. The subtitle of the book is applications, problems, and progress in regard to expert systems in reference work. Applications are covered most clearly in chapter 8 which reviews the more than extant prototypes. Chapter 3 covers what is feasible, chapter 4 models the reference transaction, and chapter 7 covers interface issues so that future applications can be more successful. Problems are covered throughout the book, starting with chapter 1 which discusses the traditional emphasis on reference sources. It argues that the field needs to shift toward procedural knowledge related to work in reference departments. The chapter on expert system feasibility reveals that there are alternative ways of conceptualizing the intellectual work of an expert, and, of course, chapter 9 directly points out limitations in extant systems. Encouraging words occur in chapter 1 about the shift to a balanced or complete paradigm for doing reference work. Similarly, the chapter on modelling is optimistic, in that reference work can be modelled and systems implemented which act like human experts. The final chapter tries to avoid the technological optimism inherent in many books on expert systems by identifying the near-term factors which will influence the development of expert systems. Key Features * Historical background presenting the field's paradigmatic thinking * Decision trees for basic formats of reference material * Flowchart modelling the reference transaction * Reviews of more than fifty extant KBS in general reference environments * Evaluative criteria on more than forty expert system shells
Categories: Language Arts & Disciplines

Success in Answering Reference Questions

Success in Answering Reference Questions

This volume reports two studies of reference accuracy in which participant data were gathered and examined.

Author: Frances Benham

Publisher: Metuchen, N.J. : Scarecrow Press

ISBN: UCAL:B4374034

Category: Language Arts & Disciplines

Page: 311

View: 387

This volume reports two studies of reference accuracy in which participant data were gathered and examined.
Categories: Language Arts & Disciplines

The Reference librarian

The Reference librarian

FACTORS ASSOCIATED WITH SUCCESS OR FAILURE In order for reference staffs and managers to make wise decisions to improve reference question - answering success , they need information on factors that are related to variations in success ...



ISBN: UCAL:B4924390



View: 827


Human development

Human development

My knowledge of the Internet is 90 none at all 4 basic 4 can search easily 2 have used for reference 2 can teach the ... of librarians who completed the Internet training with their success in answering reference questions in general.

Author: Patricia Layzell Ward

Publisher: Walter de Gruyter

ISBN: 9783111636214

Category: Language Arts & Disciplines

Page: 412

View: 135

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.
Categories: Language Arts & Disciplines

Succeeding with AI

Succeeding with AI

The only correct answer to this question is, “It depends—what do you hope the book would achieve? ... introduced in chapter 3 to select your first hypothetical business question, as well as the metrics you'd use to measure success.

Author: Veljko Krunic

Publisher: Manning Publications

ISBN: 9781617296932

Category: Business & Economics

Page: 288

View: 461

Summary Companies small and large are initiating AI projects, investing vast sums of money on software, developers, and data scientists. Too often, these AI projects focus on technology at the expense of actionable or tangible business results, resulting in scattershot results and wasted investment. Succeeding with AI sets out a blueprint for AI projects to ensure they are predictable, successful, and profitable. It’s filled with practical techniques for running data science programs that ensure they’re cost effective and focused on the right business goals. Purchase of the print book includes a free eBook in PDF, Kindle, and ePub formats from Manning Publications. About the technology Succeeding with AI requires talent, tools, and money. So why do many well-funded, state-of-the-art projects fail to deliver meaningful business value? Because talent, tools, and money aren’t enough: You also need to know how to ask the right questions. In this unique book, AI consultant Veljko Krunic reveals a tested process to start AI projects right, so you’ll get the results you want. About the book Succeeding with AI sets out a framework for planning and running cost-effective, reliable AI projects that produce real business results. This practical guide reveals secrets forged during the author’s experience with dozens of startups, established businesses, and Fortune 500 giants that will help you establish meaningful, achievable goals. In it you’ll master a repeatable process to maximize the return on data-scientist hours and learn to implement effectiveness metrics for keeping projects on track and resistant to calcification. What's inside Where to invest for maximum payoff How AI projects are different from other software projects Catching early warnings in time to correct course Exercises and examples based on real-world business dilemmas About the reader For project and business leadership, result-focused data scientists, and engineering teams. No AI knowledge required. About the author Veljko Krunic is a data science consultant, has a computer science PhD, and is a certified Six Sigma Master Black Belt. Table of Contents: 1. Introduction 2. How to use AI in your business 3. Choosing your first AI project 4. Linking business and technology 5. What is an ML pipeline, and how does it affect an AI project? 6. Analyzing an ML pipeline 7. Guiding an AI project to success 8. AI trends that may affect you
Categories: Business & Economics

Reference services and reference processes

Reference services and reference processes

SUGGESTED READING Benham , Frances , and Ronald Powell , Success in Answering Reference Questions . Metuchen , NJ : Scarecrow Press , 1987. While both of these dissertations ( which are published in a single volume ) are somewhat dated ...

Author: William A. Katz


ISBN: 0070336393

Category: Reference books

Page: 255

View: 818

Categories: Reference books

Saunders 2016 2017 Strategies for Test Success E Book

Saunders 2016 2017 Strategies for Test Success   E Book

very individualized, and to be proficient and skilled with answering exam questions correctly, many graduates need to ... Find out what other information accompanies each question, such as test plan codes and a reference source for the ...

Author: Linda Anne Silvestri

Publisher: Elsevier Health Sciences

ISBN: 9780323296625

Category: Medical

Page: 280

View: 559

Take the anxiety out of taking any nursing test with Saunders 2016-2017 Strategies for Test Success: Passing Nursing School and the NCLEX Exam, 4th Edition. Written by the most trusted expert in NCLEX prep, Linda Silvestri, and updated to reflect the most current NCLEX test plans, this invaluable guide covers key topics like time management, critical thinking, and problem solving, with tips to help you overcome test anxiety and develop effective study habits. Learn how to confidently evaluate and identify the correct answer for a variety of test question types, including alternate item formats, with chapters on preparing for nursing exams, prioritization methods, and pharmacology questions, and practice your skills and gain realistic test-taking experience with the book and Evolve site’s 1,200 practice questions. A Reducing Test Anxiety chapter offers simple strategies to control test-induced stress and gain the confidence needed to pass exams. A Developing Study Skills chapter provides helpful tips on improving time management for more efficient exam preparation. An emphasis on comprehensive test preparation helps you develop, refine, and apply the reasoning skills you need to succeed throughout nursing school and on the NCLEX examination. Coverage of detailed critical thinking methods offers valuable clues to help you analyze and uncover the correct answer option for all question types, including multiple-choice and alternate item-format questions. Helpful Tips for the Beginning Nursing Student highlight the most important concepts needed for exam success. Chapters on specific question content — such as prioritization, pharmacology, triage/disaster management, and delegation — provide numerous examples to prepare you for higher-level questions. UNIQUE! Student-to-Student Hints highlight real life strategies that have helped other students graduate from nursing school and pass the NCLEX exam. Online practice questions let you apply the strategies learned from the text in a realistic electronic testing environment. A fun, 4-color design features cartoons and bold designs to help engage visual learners. NEW! Thoroughly updated content reflects the most current NCLEX test plans. Summary information on the latest test plans is highlighted in chapter 4. NEW! Addition of SI units and removal of trade drug names reflect the upcoming changes to the NCLEX-RN test plan. NEW! 200 new practice questions bring the overall total to 1,200 questions on the Evolve site. NEW! Two-year revision cycle ensures that the content is current and covers all of the question types found on the NCLEX exam. NEW! Priority Concepts added to each question help readers link their concept-based classes and NCLEX prep.
Categories: Medical