Author: United States. Congress. Senate. Committee on Homeland Security and Governmental Affairs. Subcommittee on Federal Financial Management, Government Information, Federal Services, and International SecurityPublish On: 2008
I would like to add that we look forward to a continuing consultation with the
Service, which must establish service performance goals by June 2008. 4. Also, 1
believe that at least some of the work being done on the service standards has
Author: United States. Congress. Senate. Committee on Homeland Security and Governmental Affairs. Subcommittee on Federal Financial Management, Government Information, Federal Services, and International Security
Author: United States. National Bureau of StandardsPublish On: 1917
PUBLIC UTILITY SERVICE STANDARDS OF QUALITY AND SAFETY
CONTENTS Page I I 2 Scope of the work . .... Standards for electric service . Standards for gas service ..... Standard methods for gas testing National Electrical
Safety Code .
Author: United States. National Bureau of Standards
Author: United States. Dept. of Labor. Pension and Welfare Benefits AdministrationPublish On: 2000
OF LABORVINNIKYTOS Customer Service Standards Our Commitment to Quality
LATES U.S. Department of Labor Pension and Welfare Benefits Administration
Revised August 2000 Contents 1 1 Our Mission .......... PWBA's Customer Service
Author: United States. Dept. of Labor. Pension and Welfare Benefits Administration
Outdated standards are unsuitable as benchmarks for setting realistic
expectations for timely mail delivery, measuring delivery performance, or
improving service, oversight, and accountability. According to USPS, service standards represent ...
Beside the functional description, quality of service (QoS) issues are currently not
part of the Web service standards stack, although they provide valuable metadata
of a Web service such as performance, dependability, security, or cost and ...
Author: Periorellis, Panos
Publisher: IGI Global
"This book collects a complete set of studies addressing the security and dependability challenges of Web services and the development of protocols to meet them. Encompassing a complete range of topics including specifications for message level security, transactions, and identity management, it enables libraries to provide researchers an authoritative guide to a most challenging technological topic"--Provided by publisher.
OBJECTIVES The objective of the chapter is first to provide a review ofexisting
typologies of service standards. In a second step, we compare the theoretical
insights with the results of a survey among European service companies. This
Author: Jakobs, Kai
Publisher: IGI Global
"This book studies the nature, relevance, and quality of standards with ICTs and the impact they have on businesses"--Provided by publisher.
c 2007 Birkhäuser Verlag Basel/Switzerland Web Service Standards: Do we
need them? Tosca Lahiri and Mark Woodman Abstract. There is a three-fold
argument that there are too many overlapping Web service standards, they are
Author: Cesare Pautasso
Publisher: Springer Science & Business Media
This book contains a collection of selected and revised papers originally presented at the Workshop on Emerging Web Service Technology (WEWST) held in conjunction with the 4th European Conference on Web Services (ECOWS'06) in Zurich, Switzerland, December 2006. It details the latest innovations, developments and results in Web Services research. In addition, the book records the evolution of important ideas emerging in the Web Services field.
Author: Great Britain: Parliament: House of Commons: Home Affairs CommitteePublish On: 2014-03-28
Service standards 67. In our last Report we commented on the poor service standards on visa applications . Sarah Rapson told us that one of the reasons for
creating UK Visas and Immigration ( UKVI ) out of the demise of UKBA was so
Author: Great Britain: Parliament: House of Commons: Home Affairs Committee
Publisher: The Stationery Office
Category: Social Science
The numbers coming from Bulgaria and Romania since the end of transitional controls appear rather more a trickle than a flood. The Government's failure to commission an estimate of these numbers has led to unnecessary anti-immigrant. It is essential that for future enlargement of the EU the Government commission research on the impact of migration to the UK. The Migration Advisory Committee should be tasked by the Government to provide an estimate of the numbers arriving in our country. The Government must also not sell citizenship to the highest bidder. Those who seek to acquire British citizenship should be fit and proper. The Warnings Index and our borders controls are still not fit for purpose and there is a real possibility that dangerous criminals have been able to enter the UK without the authorities knowing. The verdict in the Baksim Bushati case described UK's defences to illegal immigration to be "leaking like a sieve" and Border Force as "powerless" and as "hopelessly undermanned". The Migration Refusal Pool also remains a concern. Capita have found over 34,000 cases where the person has left the UK. Apart from the fact that we have a system where the Home Office cannot know where over 30,000 people are, we then pay a private company, Capita, to clarify that they have left. Capita appear to get paid for just finding out they aren't here, not actively having to do anything to remove them. This work could have been undertaken by the Home Office directly
The National Care Standards Commission employed professional inspectors
who work full time for the commission . People who worked for the Care Standards Commission on a full or part - time basis are not able to work within
care homes .
Author: Linda Nazarko
Category: Older people
This handbook covers the knowledge and understanding required to deliver a quality service to the service user. It includes chapters on enabling and developing staff, partners in care, managing expectations and planning for the future.
Service categories classify lower levels of technologies and standards with
respect to the business or technology function they serve. Each service category
is comprised of one or more service standards. • Service standards define the ...
Author: Saha, Pallab
Publisher: IGI Global
Presents current developments, issues, and trends in enterprise architecture (EA). Provides insights into the impact of effective EA on IT governance, IT portfolio management, and IT outsourcing.
Service standards Some organisations will lay down service standards against
certain criteria . These standards are simply things an organisation expects of its
employees when dealing with customers . They could involve how to answer the
Author: Sally Bradley
Category: Customer services
Providing the knowledge needed to complete the qualification, this textbook takes candidates through the five mandatory and three optional units of this award.
Author: The Korea Institute for Health and Social Affairs (South Korea)Publish On: 2013-11-19
"The Service Standards System for Rural Communities" refer to the items of
services and the target figures for each item designated by the Presidential
Decree among the public services needed for everyday lives of farmers and
Author: The Korea Institute for Health and Social Affairs (South Korea)
CHAPTER 1 Introductiion Section 1. Need and purpose of research Section 2. Scope and content of research CHAPTER 2 Changes in overall conditions in rural aresa Section 1. Changes in demographic composition Section 2. Changes in economic conditions Section 3 Change in levels of health CHAPTER 3 Health care resources in rural communntities Section 1 Health care human resources Section 2 Health care establishments CHAPTER 4 Rural residents’ pattern of medical service usage and their desire for health promotion services Section 1 Summary of the survey Section 2 Survey results CHAPTER 5 Measures to enhance accessibility to health care services for rural residents 1. Setting standards for health care services 2. Building linkage between health care services 3. Participation of residents References
3.3 Measuring Success 3.3.1 Improving standard - setting Sustained
improvements in the overall performance of the public service require the
introduction of measurable standards of performance for services , made widely
available to service ...
Author: Nick Manning
Publisher: Commonwealth Secretariat
Category: Business & Economics
This is an update to the 1996 portfolio and continues to provide a framework for building and sustaining effective public service organisations, based on current good practice and the wide experience of senior public sector managers throughout the Commonwealth. The second edition contains much of the original material, now up-dated together with several new sections. The Portfolio update is designed to be used as a companion resource to the Public Service Country Profiles which, together, can be used as a basis for benchmarking to compare activities and best practices across different national settings.
Author: DIANE Publishing CompanyPublish On: 1995-04
The order required all agencies that provided services directly to the public to ,
among other things , survey customers , establish service quality standards ,
measure performance against the standards , and address customer complaints .
Author: DIANE Publishing Company
Publisher: DIANE Publishing
Monitors the implementation of the recommendations contained in the NPR1s Sept. 7 1993 report. Charts and tables
Author: American Public Health Association. Task Force on Correctional Health Care StandardsPublish On: 2003
Task Force on Correctional Health Care Standards. institutional environment .
Careful work when planning the facility assures compliance with these and
related standards and will prevent unfavorable situations from developing and
Author: American Public Health Association. Task Force on Correctional Health Care Standards
Publisher: American Public Health Association
Category: Social Science
The long-awaited, much-anticipated third edition of Standards for Health Services in Correctional Institutions is now available. The third edition of this book defines the scope of services that are necessary to provide adequate care, basing these standards upon principles of public health and constitutional standards developed through litigation. Previous editions of this book have been extraordinarily influential in this field. The book has been cited as the standard for jail and prison health services in state and federal court decisions. The new edition includes significant changes including expansion of both the mental health section and children and adolescents section. This important book contains rigorously prepared community standards, reflecting a health environment to which any community, but particularly a jail or prison community, is entitled. It sets standards of health care that are respectful of prisoner patients and require prison and jail based health care workers to view themselves as independent health care workers first and foremost. The new edition of this book is easy to use and has the most comprehensive and inclusive set of standards for health services in correctional institutions. It is an essential reference for anyone working or teaching in any capacity in the field of corrections.
Each of the SOA service types has advantages and disadvantages. Web services
rely upon a rigorous set of standards, while ReST style services are simpler and
less prescriptive. Interestingly, in a mid- to large-scale enterprise, there may be ...
Author: James Bean
Publisher: Morgan Kaufmann
In SOA and Web Services Interface Design, data architecture guru James Bean teaches you how to design web service interfaces that are capable of being extended to accommodate ever changing business needs and promote incorporation simplicity. The book first provides an overview of critical SOA principles, thereby offering a basic conceptual summary. It then provides explicit, tactical, and real-world techniques for ensuring compliance with these principles. Using a focused, tutorial-based approach the book provides working syntactical examples - described by Web services standards such as XML, XML Schemas, WSDL and SOAP - that can be used to directly implement interface design procedures, thus allowing you immediately generate value from your efforts. In summary, SOA and Web Services Interface Design provides the basic theory, but also design techniques and very specific implementable encoded interface examples that can be immediately employed in your work, making it an invaluable practical guide to any practitioner in today's exploding Web-based service market. Provides chapters on topics of introductory WSDL syntax and XML Schema syntax, taking take the reader through fundamental concepts and into deeper techniques and allowing them to quickly climb the learning curve. Provides working syntactical examples - described by Web services standards such as XML, XML Schemas, WSDL and SOAP - that can be used to directly implement interface design procedures. Real-world examples generated using the Altova XML Spy tooling reinforce applicability, allowing you to immediately generate value from their efforts.