Don’T Wait for the Tooth Fairy

How to Communicate Effectively and Create the Perfect Patient Journey in Your Dental Practice

Author: Ashley Latter

Publisher: AuthorHouse

ISBN: 1496998081

Category: Education

Page: 172

View: 2501

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It makes no difference whether you are a National Health Dental Practice, or a top end Cosmetic Dental Practice, if you have a passion for providing excellent communication to your Patients, then you will love this book. You will discover; How to turn patient enquires to your practice into an appointment How to create the perfect consultation and patient journey How to talk money with confidence and achieve the prices your services deserve The secrets to becoming a true master of the art of persuasion How to present solutions to patients, so they want to buy from you How to work together as a team, so that you never drop the baton again Help more of your patients say YES more often And more I have known Ashley for a number of years and have attended many of his courses. I have always been impressed by his unique approach to a skill at which many dentists are poor- Sales & Communication. What makes this book different from the rest, is that it concentrates on the patient journey from initial enquiry to completion. With a mix of anecdotes and skills it highlights ways in which practices can move forward. A must for the whole practice team. John Lewis Ghyllmount Dental
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You Are Worth It

Feel comfortable communicating your fees & achieve the income your services deserve

Author: Ashley Latter

Publisher: Author House

ISBN: 1491889314

Category: Business & Economics

Page: 142

View: 5118

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Do you sometimes reduce the price of your treatments in your head because you feel your patients cannot afford them? Does talking of money in your surgery make you feel uncomfortable? Are you worried about quoting a price due to the fear you might get a negative response from your patient? Do you feel your services are worth more than you get paid for them? If you have answered yes to any of these questions, then I promise you will enjoy reading this book. This book reveals information on exactly how to deal with this problem. As far as I am aware, the contents are not taught at any dentistry school. While certain elements of pricing may have been touched on by dental coaches, they’ll have barely scratched the surface of what I do in this book. I’ll be looking at this complex issue in depth, delving into the psychology of what you do in those awkward situations and even why you do it! I will alter your thought process, your beliefs, and most significantly, your behavioural pattern. You will never improve your results until you change your entire approach. This book will enable you to smash through all the restrictions that you’ve placed upon yourself when it comes to the fees that you charge your patients. I guarantee that once you’ve broken your own barriers down, the methods described in this book will provide you with the confidence necessary to deal with every pricing issue which arises. After all, you are worth it.
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