User Story Mapping

Discover the Whole Story, Build the Right Product

Author: Jeff Patton,Peter Economy

Publisher: "O'Reilly Media, Inc."

ISBN: 1491904887

Category: Business & Economics

Page: 324

View: 3971

User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why. Get a high-level view of story mapping, with an exercise to learn key concepts quickly Understand how stories really work, and how they come to life in Agile and Lean projects Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery Prepare your stories, pay attention while they’re built, and learn from those you convert to working software
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User Story Mapping

Discover the Whole Story, Build the Right Product

Author: Jeff Patton,Peter Economy

Publisher: "O'Reilly Media, Inc."

ISBN: 1491904860

Category: Computers

Page: 324

View: 2250

User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why. Get a high-level view of story mapping, with an exercise to learn key concepts quickly Understand how stories really work, and how they come to life in Agile and Lean projects Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery Prepare your stories, pay attention while they’re built, and learn from those you convert to working software
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User Story Mapping

Discover the Whole Story, Build the Right Product

Author: Jeff Patton,Peter Economy

Publisher: Oreilly & Associates Incorporated

ISBN: 9781491904909

Category: Computers

Page: 276

View: 3546

User story mapping is a valuable tool for software development, once you understand why and how to use it. This insightful book examines how this often misunderstood technique can help your team stay focused on users and their needs without getting lost in the enthusiasm for individual product features. Author Jeff Patton shows you how changeable story maps enable your team to hold better conversations about the project throughout the development process. Your team will learn to come away with a shared understanding of what you’re attempting to build and why. Get a high-level view of story mapping, with an exercise to learn key concepts quickly Understand how stories really work, and how they come to life in Agile and Lean projects Dive into a story’s lifecycle, starting with opportunities and moving deeper into discovery Prepare your stories, pay attention while they’re built, and learn from those you convert to working software
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The User's Journey

Storymapping Products That People Love

Author: Donna Lichaw

Publisher: Rosenfeld Media

ISBN: 1933820365

Category: Design

Page: 160

View: 5566

Like a good story, successful design is a series of engaging moments structured over time. The User’s Journey will show you how, when, and why to use narrative structure, technique, and principles to ideate, craft, and test a cohesive vision for an engaging outcome. See how a “story first” approach can transform your product, feature, landing page, flow, campaign, content, or product strategy.
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User Experience Mapping

Author: Peter W. Szabo

Publisher: Packt Publishing Ltd

ISBN: 1787127605

Category: Computers

Page: 352

View: 5393

Understand your users, gain strategic insights, and make your product development more efficient with user experience mapping About This Book Detailed guidance on the major types of User Experience Maps. Learn to gain strategic insights and improve communication with stakeholders. Get an idea on creating wireflows, mental model maps, ecosystem maps and solution maps Who This Book Is For This book is for Product Manager, Service Managers and Designers who are keen on learning the user experience mapping techniques. What You Will Learn Create and understand all common user experience map types. Use lab or remote user research to create maps and understand users better. Design behavioral change and represent it visually. Create 4D user experience maps, the “ultimate UX deliverable”. Capture many levels of interaction in a holistic view. Use experience mapping in an agile team, and learn how maps help in communicating within the team and with stakeholders. Become more user focused and help your organisation become user-centric. In Detail Do you want to create better products and innovative solutions? User Experience Maps will help you understand users, gain strategic insights and improve communication with stakeholders. Maps can also champion user-centricity within the organisation. Two advanced mapping techniques will be revealed for the first time in print, the behavioural change map and the 4D UX map. You will also explore user story maps, task models and journey maps. You will create wireflows, mental model maps, ecosystem maps and solution maps. In this book, the author will show you how to use insights from real users to create and improve your maps and your product. The book describes each major User Experience map type in detail. Starting with simple techniques based on sticky notes moving to more complex map types. In each chapter, you will solve a real-world problem with a map. The book contains detailed, beginner level tutorials on creating maps using different software products, including Adobe Illustrator, Balsamiq Mockups, Axure RP or Microsoft Word. Even if you don't have access to any of those, each map type can also be drawn with pen and paper. Beyond creating maps, the book will also showcase communication techniques and workshop ideas. Although the book is not intended to be a comprehensive guide to modern user experience or product management, its novel ideas can help you create better solutions. You will also learn about the Kaizen-UX management framework, developed by the author, now used by many agencies and in-house UX teams in Europe and beyond. Buying this map will give you hundreds of hours worth of user experience knowledge, from one of the world's leading UX consultants. It will change your users' world for the better. If you are still not convinced, we have hidden some cat drawings in it, just in case. Style and approach An easy to understand guide, filled with real world use cases on how to plan, prioritize and visualize your project on customer experience
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User Stories Applied

For Agile Software Development

Author: Mike Cohn

Publisher: Addison-Wesley Professional

ISBN: 9780132702645

Category: Computers

Page: 304

View: 8552

Thoroughly reviewed and eagerly anticipated by the agile community, User Stories Applied offers a requirements process that saves time, eliminates rework, and leads directly to better software. The best way to build software that meets users' needs is to begin with "user stories": simple, clear, brief descriptions of functionality that will be valuable to real users. In User Stories Applied, Mike Cohn provides you with a front-to-back blueprint for writing these user stories and weaving them into your development lifecycle. You'll learn what makes a great user story, and what makes a bad one. You'll discover practical ways to gather user stories, even when you can't speak with your users. Then, once you've compiled your user stories, Cohn shows how to organize them, prioritize them, and use them for planning, management, and testing. User role modeling: understanding what users have in common, and where they differ Gathering stories: user interviewing, questionnaires, observation, and workshops Working with managers, trainers, salespeople and other "proxies" Writing user stories for acceptance testing Using stories to prioritize, set schedules, and estimate release costs Includes end-of-chapter practice questions and exercises User Stories Applied will be invaluable to every software developer, tester, analyst, and manager working with any agile method: XP, Scrum... or even your own home-grown approach.
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Mapping Experiences

A Complete Guide to Creating Value Through Journeys, Blueprints, and Diagrams

Author: James Kalbach

Publisher: "O'Reilly Media, Inc."

ISBN: 1491923504

Category: Business & Economics

Page: 384

View: 3351

Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it’s worse when people inside these companies can’t pinpoint the problem because they’re too focused on business processes. This practical book shows your company how to use alignment diagrams to turn valuable customer observations into actionable insight. With this unique tool, you can visually map your existing customer experience and envision future solutions. Product and brand managers, marketing specialists, and business owners will learn how experience diagramming can help determine where business goals and customer perspectives intersect. Once you’re armed with this data, you can provide users with real value. Mapping Experiences is divided into three parts: Understand the underlying principles of diagramming, and discover how these diagrams can inform strategy Learn how to create diagrams with the four iterative modes in the mapping process: setting up a mapping initiative, investigating the evidence, visualizing the process, and using diagrams in workshops and experiments See key diagrams in action, including service blueprints, customer journey maps, experience maps, mental models, and spatial maps and ecosystem models
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Impact Mapping

Making a Big Impact with Software Products and Projects

Author: Gojko Adzic

Publisher: Provoking Thoughts

ISBN: 9780955683640

Category: Computers

Page: 86

View: 6323

A practical guide to impact mapping, a simple yet incredibly effective method for collaborative strategic planning that helps organizations make an impact with software.
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Lovability

How to Build a Business That People Love and Be Happy Doing It

Author: Brian de Haaff

Publisher: Greenleaf Book Group

ISBN: 1626344043

Category: Business & Economics

Page: 272

View: 4726

Love is the surprising emotion that company builders cannot afford to ignore. Genuine, heartfelt devotion and loyalty from customers — yes, love — is what propels a select few companies ahead. Think about the products and companies that you really care about and how they make you feel. You do not merely likethose products, you adore them. Consider your own emotions and a key insight is revealed: Love is central to business. Nobody talks about it, but it is obvious in hindsight. Lovability: How to Build a Business That People Love and Be Happy Doing It shares what Silicon Valley-based author and Aha! CEO Brian de Haaff knows from a career of founding successful technology companies and creating award-winning products. He reveals the secret to the phenomenal growth of Aha! and the engine that powers lasting customer devotion — a set of principles that he pioneered and named The Responsive Method. Lovability provides valuable lessons and actionable steps for product and company builders everywhere, including: • Why you should rethink everything you know about building a business • What a product really is • The magic of finding what your customers truly desire • How to turn business strategy and product roadmaps into customer love • Why you should chase company value, not valuation • Surveys to measure your company’s lovability Brian de Haaff has spent the last 20 years focused on business strategy, product management, and bringing disruptive technologies to market. And in preparation for writing this book, he interviewed well-known startup founders, product managers, executives, and CEOs at hundreds of name brand and agile organizations. Their experiences, along with headline-grabbing case studies (both inspiring successes and cautionary tales), will help readers discover how to build something that matters. Much has been written about how entrepreneurs build innovative products and successful businesses, but the author's message is original and refreshing. He convincingly explains that there is a better path forward — a people-first way grounded in love. In a business world that has increasingly emphasized hype over substance and get-big-at-any-cost thinking over profitable and sustainable growth, it's time for a new recipe for company success. ​Insightful, thought-provoking, and sometimes controversial, Lovability is the book that you turn to when you know there has to be a better way.
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Mapping Manhattan

A Love (and Sometimes Hate) Story in Maps by 75 New Yorkers

Author: Becky Cooper

Publisher: Abrams

ISBN: 1613124694

Category: Art

Page: 120

View: 5896

Armed with hundreds of blank maps she had painstakingly printed by hand, Becky Cooper walked Manhattan from end to end. Along her journey she met police officers, homeless people, fashion models, and senior citizens who had lived in Manhattan all their lives. She asked the strangers to “map their Manhattan” and to mail the personalized maps back to her. Soon, her P.O. box was filled with a cartography of intimate narratives: past loves, lost homes, childhood memories, comical moments, and surprising confessions. A beautifully illustrated, PostSecret-style tribute to New York, Mapping Manhattan includes 75 maps from both anonymous mapmakers and notable New Yorkers, including Man on Wire aerialist Philippe Petit, New York Times wine critic Eric Asimov, Tony award-winning actor Harvey Fierstein, and many more. Praise for Mapping Manhattan: “What an intriguing project.”—The New York Times “A tender cartographic love letter to this timeless city of multiple dimensions, parallel realities, and perpendicular views.” —Brain Pickings “Cooper’s beautiful project linking the lives of New Yorkers is one that will continue to grow.” —Publishers Weekly online
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Drive

The Surprising Truth About What Motivates Us

Author: Daniel H. Pink

Publisher: Penguin

ISBN: 9781101524381

Category: Business & Economics

Page: 272

View: 6070

Forget everything you thought you knew about how to motivate people—at work, at school, at home. It's wrong. As Daniel H. Pink (author of To Sell Is Human: The Surprising Truth About Motivating Others) explains in his paradigm-shattering book Drive, the secret to high performance and satisfaction in today's world is the deeply human need to direct our own lives, to learn and create new things, and to do better by ourselves and our world. Drawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of our lives. He demonstrates that while the old-fashioned carrot-and-stick approach worked successfully in the 20th century, it's precisely the wrong way to motivate people for today's challenges. In Drive, he reveals the three elements of true motivation: *Autonomy—the desire to direct our own lives *Mastery—the urge to get better and better at something that matters *Purpose—the yearning to do what we do in the service of something larger than ourselves Along the way, he takes us to companies that are enlisting new approaches to motivation and introduces us to the scientists and entrepreneurs who are pointing a bold way forward. Drive is bursting with big ideas—the rare book that will change how you think and transform how you live.
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Fifty Quick Ideas to Improve Your User Stories

Author: Gojko Adzic,David Evans

Publisher: N.A

ISBN: 9780993088100

Category: Agile software development

Page: 124

View: 5395

This book will help you write better stories, spot and fix common issues, split stories so that they are smaller but still valuable, and deal with difficult stuff like crosscutting concerns, long-term effects and non-functional requirements. Above all, this book will help you achieve the promise of agile and iterative delivery: to ensure that the right stuff gets delivered through productive discussions between delivery team members and business stakeholders. Who is this book for? This is a book for anyone working in an iterative delivery environment, doing planning with user stories. The ideas in this book are useful both to people relatively new to user stories and those who have been working with them for years. People who work in software delivery, regardless of their role, will find plenty of tips for engaging stakeholders better and structuring iterative plans more effectively. Business stakeholders working with software teams will discover how to provide better information to their delivery groups, how to set better priorities and how to outrun the competition by achieving more with less software. What's inside? Unsurprisingly, the book contains exactly fifty ideas. They are grouped into five major parts: - Creating stories: This part deals with capturing information about stories before they get accepted into the delivery pipeline. You'll find ideas about what kind of information to note down on story cards and how to quickly spot potential problems. - Planning with stories: This part contains ideas that will help you manage the big-picture view, set milestones and organise long-term work. - Discussing stories: User stories are all about effective conversations, and this part contains ideas to improve discussions between delivery teams and business stakeholders. You'll find out how to discover hidden assumptions and how to facilitate effective conversations to ensure shared understanding. - Splitting stories: The ideas in this part will help you deal with large and difficult stories, offering several strategies for dividing them into smaller chunks that will help you learn fast and deliver value quickly. - Managing iterative delivery: This part contains ideas that will help you work with user stories in the short and mid term, manage capacity, prioritise and reduce scope to achieve the most with the least software. About the authors: Gojko Adzic is a strategic software delivery consultant who works with ambitious teams to improve the quality of their software products and processes. Gojko's book Specification by Example was awarded the #2 spot on the top 100 agile books for 2012 and won the Jolt Award for the best book of 2012. In 2011, he was voted by peers as the most influential agile testing professional, and his blog won the UK agile award for the best online publication in 2010. David Evans is a consultant, coach and trainer specialising in the field of Agile Quality. David helps organisations with strategic process improvement and coaches teams on effective agile practice. He is regularly in demand as a conference speaker and has had several articles published in international journals.
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Essential Scrum

A Practical Guide to the Most Popular Agile Process

Author: Kenneth S. Rubin

Publisher: Addison-Wesley Professional

ISBN: 0137043295

Category: Business & Economics

Page: 452

View: 1246

The must-have practitioner's guide and manager's reference to Scrum, today's #1 agile process: fast-track knowledge for every decision-maker * *An ideal quick-start guide for technically savvy professionals and managers with no Scrum/Agile experience: serves a vital need and fills a major market void. *Exceptionally accessible: designed to be read cover-to-cover on one cross-country flight. *Two color format, packed with illustrations and margin notes that draw instant attention to key issues, techniques, pitfalls, and solutions. This easy-to-read, easy-to-use book brings together all the non-technical information managers and practitioners need to evaluate and get started with Scrum, today's #1 Agile process. Filling a major gap in the marketplace, it demystifies Scrum and Agile with simple, fast-paced explanations, more than 100 easy-to-follow illustrations, and quick paragraph summaries that deliver instant insights on key issues, techniques, pitfalls, and solutions. Kenny Rubin draws on more than a decade of experience implementing Scrum and training more than 3,000 Scrum practitioners at all levels. He delivers fasttrack familiarity with all aspects for Scrum for every technically savvy practitioner and manager who hasn't worked with agile methods before. Coverage includes: * *Why so many organizations are adopting Scrum, and how it has evolved. *Essential Scrum/Agile concepts and roles. *How to start a Scrum project or product. *How to manage product backlogs. *Sprints, sprint meetings, and Scrum 'by the numbers' *Scaling and distributing Scrum. *Using Scrum on diverse types of development projects. *Choosing the right Scrum tools The book also includes a detailed glossary that can help every new Scrum participant 'get on the same page' with Scrum's terminology, as well as an up to-date bibliography for further exploration.
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User Story Mapping – Die Technik für besseres Nutzerverständnis in der agilen Produktentwicklung

Author: Jeff Patton

Publisher: O'Reilly Germany

ISBN: 3958750680

Category: Computers

Page: 352

View: 454

User Story Mapping ist in den USA längst ein Bestseller. Die von Jeff Patton entwickelte Methode knüpft an bewährte Ansätze aus der Agilen Entwicklung an und erweitert sie. Die Idee: Die Produktentwicklung wird detailliert am Arbeitsfluss der Nutzer ausgerichtet und in Story Maps kontinuierlich dokumentiert und illustriert. Dadurch entsteht im gesamten Team - bei Entwicklern, Designern und beim Auftraggeber - ein deutlich verbessertes gemeinsames Verständnis vom Gesamtprozess und vom zu entwickelnden Produkt. Gleichzeitig wird die Gefahr reduziert, sich in unwichtigen Details zu verzetteln oder gar ein Gesamtprodukt zu entwickeln, dass dem Nutzer nicht hilft.
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Domain-Specific Conceptual Modeling

Concepts, Methods and Tools

Author: Dimitris Karagiannis,Heinrich C. Mayr,John Mylopoulos

Publisher: Springer

ISBN: 3319394177

Category: Computers

Page: 594

View: 9471

This book draws new attention to domain-specific conceptual modeling by presenting the work of thought leaders who have designed and deployed specific modeling methods. It provides hands-on guidance on how to build models in a particular domain, such as requirements engineering, business process modeling or enterprise architecture. In addition to these results, it also puts forward ideas for future developments. All this is enriched with exercises, case studies, detailed references and further related information. All domain-specific methods described in this volume also have a tool implementation within the OMiLAB Collaborative Environment – a dedicated research and experimentation space for modeling method engineering at the University of Vienna, Austria – making these advances accessible to a wider community of further developers and users. The collection of works presented here will benefit experts and practitioners from academia and industry alike, including members of the conceptual modeling community as well as lecturers and students.
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Domain-driven Design

Tackling Complexity in the Heart of Software

Author: Eric Evans

Publisher: Addison-Wesley Professional

ISBN: 0321125215

Category: Computers

Page: 529

View: 3655

Describes ways to incorporate domain modeling into software development.
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Articulating Design Decisions

Communicate with Stakeholders, Keep Your Sanity, and Deliver the Best User Experience

Author: Tom Greever

Publisher: "O'Reilly Media, Inc."

ISBN: 149192151X

Category: Computers

Page: 278

View: 3263

Talking to people about your designs might seem like a basic skill, but it can be difficult to do efficiently and well. And, in many cases, how you communicate about your work with stakeholders, clients, and other non-designers is more critical than the designs themselves—simply because the most articulate person usually wins. This practical guide focuses on principles, tactics, and actionable methods for presenting your designs. Whether you design UX, websites, or products, you’ll learn how to win over anyone who has influence over the project—with the goal of creating the best experience for the end user. Walk through the process of preparing for and presenting your designs Understand stakeholder perspectives, and learn how to empathize with them Cultivate both implicit and explicit listening skills Learn tactics and formulas for expressing the most effective response to feedback Discover why the way you follow through is just as crucial as the meeting itself Educate your stakeholders by sharing the chapter from this book on how to work with designers
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Product Roadmaps Relaunched

How to Set Direction while Embracing Uncertainty

Author: C. Todd Lombardo,Bruce McCarthy,Evan Ryan,Michael Connors

Publisher: "O'Reilly Media, Inc."

ISBN: 1491971673

Category: Business & Economics

Page: 272

View: 4250

A good product roadmap is one of the most important and influential documents an organization can develop, publish, and continuously update. In fact, this one document can steer an entire organization when it comes to delivering on company strategy. This practical guide teaches you how to create an effective product roadmap, and demonstrates how to use the roadmap to align stakeholders and prioritize ideas and requests. With it, you’ll learn to communicate how your products will make your customers and organization successful. Whether you're a product manager, product owner, business analyst, program manager, project manager, scrum master, lead developer, designer, development manager, entrepreneur, or business owner, this book will show you how to: Articulate an inspiring vision and goals for your product Prioritize ruthlessly and scientifically Protect against pursuing seemingly good ideas without evaluation and prioritization Ensure alignment with stakeholders Inspire loyalty and over­-delivery from your team Get your sales team working with you instead of against you Bring a user­ and buyer-­centric approach to planning and decision-making Anticipate opportunities and stay ahead of the game Publish a comprehensive roadmap without over­committing
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Writing Effective User Stories

As a User, I Can Express a Business Need in User Story Format to Get the It Solution I Need

Author: Tom Hathaway,Angela Hathaway

Publisher: CreateSpace

ISBN: 9781519100498

Category:

Page: 66

View: 9651

DescriptionUser Stories are a great method for expressing stakeholder requirements, whether your projects follow an Agile, Iterative, or a Waterfall methodology. This book presents two common User Story structures to help you ensure that your User Stories have all the required components and that they express the true business need as succinctly as possible. It offers 5 simple rules to ensure that your User Stories are the best that they can be. That, in turn, will reduce the amount of time needed in User Story elaboration and discussion with the development team.After reading this book you will be able to:* Translate business needs into well-structured User Stories* Write User Stories that express the what and avoid the how* Apply five simple rules for writing effective User Stories* Clarify assumptions in User Stories by adding context* Identify and remove ambiguous and subjective terms and phrases in User Stories* Select the appropriate format for expressing User Stories for Agile Projects* Write stakeholder requirements in User Story format that solve business problems* Elaborate User Stories to identify measurable non-functional requirementsAuthor's NoteThe term "User Story" is a relative new addition to our language and its definition is evolving. In today's parlance, a complete User Story has three primary components, namely the "Card", the "Conversation", and the "Criteria". Different roles are responsible for creating each component. The "Card" expresses a business need. A representative of the business community is responsible for expressing the business need. Historically (and for practical reasons) the "Card" is the User Story from the perspective of the business community. Since we wrote this book specifically to address that audience, we use the term "User Story" in that context throughout. The "Conversation" is an ongoing discussion between a developer responsible for creating software that meets the business need and the domain expert(s) who defined it (e.g., the original author of the "Card"). The developer initiates the "Conversation" with the domain expert(s) to define the "Criteria" and any additional information the developer needs to create the application. There is much to be written about both the "Conversation" and the "Criteria", but neither component is dealt with in any detail in this publication. A well-written User Story ("Card") can drastically reduce the time needed for the "Conversation". It reduces misinterpretations, misunderstandings, and false starts, thereby paving the way for faster delivery of working software. We chose to limit the content of this publication to the "User Story" as understood by the business community to keep the book focused and address the widest possible audience.
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Lean UX

Designing Great Products with Agile Teams

Author: Jeff Gothelf,Josh Seiden

Publisher: "O'Reilly Media, Inc."

ISBN: 1491953578

Category: Business & Economics

Page: 208

View: 8797

UX design has traditionally been deliverables-based. Wireframes, site maps, flow diagrams, content inventories, taxonomies, mockups helped define the practice in its infancy. Over time, however, this deliverables-heavy process has put UX designers in the deliverables business. Many are now measured and compensated for the depth and breadth of their deliverables instead of the quality and success of the experiences they design. Designers have become documentation subject matter experts, known for the quality of the documents they create instead of the end-state experiences being designed and developed. So what's to be done? This practical book provides a roadmap and set of practices and principles that will help you keep your focus on the the experience back, rather than the deliverables. Get a tactical understanding of how to successfully integrate Lean and UX/Design Find new material on business modeling and outcomes to help teams work more strategically Delve into the new chapter on experiment design Take advantage of updated examples and case studies
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