The Software Requirements Memory Jogger

A Desktop Guide to Help Software and Business Teams Develop and Manage Requirements

Author: Ellen Gottesdiener

Publisher: Goal Q P C Incorporated

ISBN: 9781576811146

Category: Business & Economics

Page: 360

View: 4443

How to Use The Software Requirements Memory JoggerTM The Software Requirements Memory Jogger™ is a quick reference guide for you to use on the job or as a supplement to your training. It is designed to facilitate communication between business and technical teams as they define requirements for software projects. It includes the tools, techniques, and models team members will use to elicit, analyze, specify, validate, and manage their software requirements. The book also contains a case study example, set off on a blue background, to show you how to use these tools, techniques, and models in each step of the process.Not sure what tool, technique, or model to use? Just refer to the User Requirements Model Roadmap in Chapter 4 to direct your efforts. Then refer to the "What Tools and Techniques Will I Use?" chart at the beginning of each chapter to guide you through the process of defining the requirements.Because many of the terms in this book may not be defined by readers in exactly the same way, we have included a glossary as one of the book's appendices, to ensure that all readers "speak the same language." The terms that are included in the glossary are shown in blue italics the first time they appear in the text, to let you know that the term is defined in the back of the book.You will also find a list of references and resources in the back of the book, in case you want to further your understanding of the tools and concepts in this Memory Jogger™. This list is not meant to be all-inclusive, but it does include the resources that the author felt would be the most helpful to the reader at the time of publication.We hope that you will find this book to be an invaluable tool that you will use often as you define, develop, and manage your requirements.Contents Acknowledgments ..iii Publisher's Note iv How to Use The Software Requirements Memory Jogger™ v 1. Overview of Software Requirements 1 2. Setting the Stage for Requirements Development 27 • Vision Statement • Glossary • Requirements Risk Mitigation Strategy 3. Elicit the Requirements 43 • Requirements Source List • Stakeholder Cate-gories • Stakeholder Profiles • Interviews with Stakeholders • Facilitated Workshops • Explora-tory Prototypes • Focus Groups • Observation • User Task Analysis • Existing Documentation Study • Surveys • Stakeholder Elicitation Plan 4. Analyze the Requirements 109 • Relationship Map • Process Map • Context Dia-gram • Event-Response Table • Business Policies • Actor Table • Use Cases • Dialog Map • Data Model • State Diagram • Business Rules • Good Modeling Practices • Prioritized Requirements 5. Specify the Requirements 231 • User Requirements Document • Software Requirements Specification Document 6. Validate the Requirements 261 • Peer Review • User Acceptance Tests • Model Validation • Operational Prototype 7. Manage the Requirements 281 • Change Control Policies and Procedures • Re-quirements Attributes • Requirements Trace Matrices 8. Adapting Requirements Practices to Projects 295 • Project Types • Change-Driven vs. Risk-Driven Projects Appendices 311 • References, Bibliography, and Additional Resources • Analysis Models • Verbs and Phrases to Use in Requirements Models • Software Requirements Specification Inspection Checklist • Quality Attributes and Their Metrics • Ambiguous Words and Phrases to Avoid When Describing Quality At-tributes • Questions for Requirements Retro-spectives • Glossary
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The Software Requirements Memory Jogger

A Pocket Guide to Help Software and Business Teams Develop and Manage Requirements

Author: Ellen Gottesdiener

Publisher: Goal Q P C Incorporated

ISBN: 9781576810606

Category: Business & Economics

Page: 358

View: 1872

A comprehensive reference for developing and managing precise software requirements shares guidelines for fostering communications between business and technical teams to maximize accuracy at the request and developmental levels.
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Requirements by Collaboration

Workshops for Defining Needs

Author: Ellen Gottesdiener

Publisher: Addison-Wesley Professional

ISBN: 9780201786064

Category: Computers

Page: 333

View: 1594

"I spend much time helping organizations capture requirements and even more time helping them recover from not capturing requirements. Many of them have gone through some motions regarding requirements as if they were sleepworking. It's time to wake up and do it right-and this book is going to be their alarm clock." -Jerry Weinberg, author of numerous books on productivity enhancement "In today's complex, fast-paced software development environment, collaboration-the intense peer-to-peer conversations that result in products, decisions, and knowledge sharing-is absolutely essential to success. But all too often, attempts to collaborate degenerate into agonizing meetings or ineffectual bull sessions. Ellen's wonderful book will help you bridge the gap-turning the agony of meetings into the ecstasy of effective collaboration." -Jim Highsmith, a pioneer in adaptive software development methods "Requirements by Collaboration presents a wealth of practical tools and techniques for facilitating requirements development workshops. It is suitable-no, essential reading-for requirements workshop facilitators. It will help both technical people and customer representatives participate in these critical contributions to software success." -Karl Wiegers, Principal Consultant, Process Impact, author of Software Requirements "The need for this particular book, at this particular time, is crystal clear. We have entered a new age where software development must be viewed as a form of business problem solving. That means direct user participation in developing 'requirements,' or more accurately, in jointly working the business problem. That, in turn, means facilitated sessions. In this book, Ellen Gottesdiener provides a wealth of practical ideas for ensuring that you have exactly the right stuff for this all-important area of professional art." -Ronald G. Ross, Principal, Business Rule Solutions, LLC, Executive Editor, www.BRCommunity.com "Gottesdiener's years of software development experience coupled with her straight-forward writing style make her book a perfect choice for either a senior developer or a midlevel project manager. In addition to her technical experience, her knowledge of group dynamics balance the book by educating the reader on how to manage conflict and personality differences within a requirements team-something that is missing from most requirements textbooks...It is a required 'handbook' that will be referred to again and again." -Kay Christian, ebusiness Consultant, Conifer, Colorado "Requirements by Collaboration is a 'must read' for any system stakeholder. End users and system analysts will learn the significant value they can add to the systems development process. Management will learn the tremendous return they may receive from making a modest time/people investment in facilitated sessions. Facilitators will discover ways to glean an amazing amount of high-quality information in a relatively brief time." -Russ Schwartz, Computer System Quality Consultant, Global Biotechnology Firm "In addition to showing how requirements are identified, evaluated, and confirmed, Ellen provides important guidance based on her own real-world experience for creating and managing the workshop environment in which requirements are generated. This book is an engaging and invaluable resource for project teams and sponsors, both business and IT, who are committed to achieving results in the most productive manner possible." -Hal Thilmony, Senior Manager, Business Process Improvement (Finance), CiscoSystems, Inc. "Project managers should read this book for assistance with planning the requirements process. Experienced facilitators will enrich their knowledge. New facilitators can use this book to get them up to speed and become more effective in less time." -Rob Stroober, Competence Development Manager and Project Manager, Deloitte &Touche Consultdata, The Netherlands "While many books discuss the details of software requirement artifacts (for example, use cases), Ellen's new book zeros in on effective workshop techniques and tools used to gather the content of these artifacts. As a pioneer in requirements workshops, she shares her real-life experiences in a comprehensive and easy-to-read book with many helpful examples and diagrams." -Bill Bird, Aera Energy LLC "Requirements by Collaboration is absolutely full of guidance on the most effective ways to use workshops in requirements capture. This book will help workshop owners and facilitators to determine and gain agreement on a sound set of requirements, which will form a solid foundation for the development work that is to follow." -Jennifer Stapleton, Software Process Consultant and author of DSDM: The Methodin Practice "This book provides an array of techniques within a clear, structured process, along with excellent examples of how and when to use them. It's an excellent, practical, and really useful handbook written by a very experienced author!" -Jean-Anne Kirk, Director DSDM Consortium and IAF Professional Development "Ellen has written a detailed, comprehensive, and practical handbook for facilitating groups in gathering requirements. The processes she outlines give the facilitator tools to bring together very different perspectives from stakeholders elegantly and with practical, useable results." -Jo Nelson, Principal, ICA Associates, Inc., Chair, IAF (2001-2002) Requirements by Collaboration: Workshops for Defining Needs focuses on the human side of software development--how well we work with our customers and teammates. Experience shows that the quality and degree of participation, communication, respect, and trust among all the stakeholders in a project can strongly influence its success or failure. Ellen Gottesdiener points out that such qualities are especially important when defining user requirements and she shows in this book exactly what to do about that fact. Gottesdiener shows specifically how to plan and conduct requirements workshops. These carefully organized and facilitated meetings bring business managers, technical staff, customers, and users into a setting where, together, they can discover, evolve, validate, verify, and agree upon their product needs. Not only are their requirements more effectively defined through this collaboration, but the foundation is laid for good teamwork throughout the entire project. Other books focus on how to build the product right. Requirements by Collaboration focuses instead on what must come first--the right product to build.
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Seven Steps to Mastering Business Analysis

Author: Barbara A. Carkenord

Publisher: J. Ross Publishing

ISBN: 1604270071

Category: Business & Economics

Page: 384

View: 5417

"This book provides a "how to" approach to mastering business analysis work. It will help build the skill sets of new analysts and all those currently doing analysis work, from project managers to project team members such as systems analysts, product managers and business development professionals, to the experienced business analyst. It also covers the tasks and knowledge areas for the new 2008 v.2 of The Guide to the Business Analysis Body of Knowledge (BABOK) and will help prepare business analysts for the HBA CBAP certification exam."--BOOK JACKET.
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Customer-centered Products

Creating Successful Products Through Smart Requirements Management

Author: Ivy F. Hooks,Kristin A. Farry

Publisher: AMACOM Div American Mgmt Assn

ISBN: 9780814405680

Category: Business & Economics

Page: 272

View: 2559

This is a guide to eliminating the waste of time, money and effort resulting from poor product development. It provides product definition requirements needed at the start of any product development process.
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Business Analysis for Practitioners

A Practice Guide

Author: Project Management Institute

Publisher: Project Management Institute

ISBN: 1628250798

Category: Business & Economics

Page: 206

View: 8757

Business Analysis for Practitioners: A Practice Guide provides practical resources to tackle the project-related issues associated with requirements and business analysis—and addresses a critical need in the industry for more guidance in this area. The practice guide begins by describing the work of business analysis. It identifies the tasks that are performed, in addition to the essential knowledge and skills needed to effectively perform business analysis on programs and projects.
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The Enterprise Business Analyst

Developing Creative Solutions to Complex Business Problems

Author: Kathleen B. Hass,Kathleen B. Hass PMP

Publisher: Berrett-Koehler Publishers

ISBN: 1523096985

Category: Business & Economics

Page: 446

View: 1759

Business Analysts: Chart Your Path to Success with Creative Solutions to Complex Business Problems! Business in the 21st century is rife with complexity. To leverage that complexity and guide an organization through these turbulent times, today's business analyst must transition from a tactical, project-focused role to a creative, innovative role. The path to this transition—and the tools to accomplish it—are presented in this new book by acclaimed author Kathleen “Kitty“ Hass. Winner of PMI's David I. Cleland Project Management Literature Award for her book Managing Complex Projects: A New Model, Hass has again written a book that will refocus a discipline. Hass believes that only by confronting and capitalizing on change and complexity—the new “constants” in today's world—can organizations forge ahead. The enterprise business analyst is perfectly positioned to understand the needs of an organization, help it remain competitive, identify creative solutions to complex business problems, bring about innovation, and constantly add value for the customer and revenue to the bottom line. The Enterprise Business Analyst: Developing Creative Solutions to Complex Business Problems offers: • An overview of the current and emerging role of the business analyst • New leadership models for the 21st century • Methods for fostering team creativity • Practices to spark innovation • Strategies for communicating in a complex environment
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Requirements Management

A Practice Guide

Author: Project Management Institute

Publisher: Project Management Institute

ISBN: 1628251093

Category: Business & Economics

Page: 82

View: 7423

Organizations continue to experience project issues associated with poor performance on requirements-related activities. This guide will give you the tools you need to excel in requirements development and management — components of the larger field of business analysis and a critical competence for project, program and portfolio management. Requirements Management: A Practice Guide is a bridge between A Guide to the Project Management Body of Knowledge (PMBOK® Guide), which speaks to requirements development and management from a high-level perspective, and Business Analysis for Practitioners: A Practice Guide, which describes requirements development and management at a detailed and practical level. This practice guide is the middle ground, offering project managers, program managers, teams members and stakeholders the opportunity to learn more about the requirements process
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Beyond Requirements

Analysis with an Agile Mindset

Author: Kent J. McDonald

Publisher: Addison-Wesley Professional

ISBN: 0133039854

Category: Computers

Page: 304

View: 8676

Satisfy Stakeholders by Solving the Right Problems, in the Right Ways In Beyond Requirements , Kent J. McDonald shows how applying analysis techniques with an agile mindset can radically transform analysis from merely “gathering and documenting requirements” to an important activity teams use to build shared understanding. First, McDonald discusses the unique agile mindset, reviews the key principles underlying it, and shows how these principles link to effective analysis. Next, he puts these principles to work in four wide-ranging and thought-provoking case studies. Finally, he drills down on a full set of techniques for effective agile analysis, using examples to show how, why, and when they work. McDonald’s strategies will teach you how to understand stakeholders’ needs, identify the best solution for satisfying those needs, and build a shared understanding of your solution that persists throughout the product lifecycle. He also demonstrates how to iterate your analysis, taking advantage of what you learn throughout development, testing, and deployment so that you can continuously adapt, refine, and improve. Whether you’re an analysis practitioner or you perform analysis tasks as a developer, manager, or tester, McDonald’s techniques will help your team consistently find and deliver better solutions. Coverage includes Core concepts for analysis: needs/ solutions, outcome/output, discovery/delivery Adapting Lean Startup ideas for IT projects: customer delivery, build–measure–learn, and metrics Structuring decisions, recognizing differences between options and commitments, and overcoming cognitive biases Focusing on value: feature injection, minimum viable products, and minimum marketable features Understanding how analysis flows alongside your project’s lifecycle Analyzing users: mapping stakeholders, gauging commitment, and creating personas Understanding context: performing strategy (enterprise) analysis Clarifying needs: applying decision filters, assessing project opportunities, stating problems Investigating solutions: impact and story mapping, collaborative modeling, and acceptance criteria definition Kent J. McDonald uncovers better ways of delivering value. His experience includes work in business analysis, strategic planning, project management, and product development in the financial services, health insurance, performance marketing, human services, nonprofit, and automotive industries. He has a BS in industrial engineering from Iowa State University and an MBA from Kent State University. He is coauthor of Stand Back and Deliver: Accelerating Business Agility (Addison-Wesley, 2009).
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More About Software Requirements

Thorny Issues and Practical Advice

Author: Karl Wiegers

Publisher: Microsoft Press

ISBN: 0735637210

Category: Computers

Page: 224

View: 9828

No matter how much instruction you’ve had on managing software requirements, there’s no substitute for experience. Too often, lessons about requirements engineering processes lack the no-nonsense guidance that supports real-world solutions. Complementing the best practices presented in his book, Software Requirements, Second Edition, requirements engineering authority Karl Wiegers tackles even more of the real issues head-on in this book. With straightforward, professional advice and practical solutions based on actual project experiences, this book answers many of the tough questions raised by industry professionals. From strategies for estimating and working with customers to the nuts and bolts of documenting requirements, this essential companion gives developers, analysts, and managers the cosmic truths that apply to virtually every software development project. Discover how to: • Make the business case for investing in better requirements practices • Generate estimates using three specific techniques • Conduct inquiries to elicit meaningful business and user requirements • Clearly document project scope • Implement use cases, scenarios, and user stories effectively • Improve inspections and peer reviews • Write requirements that avoid ambiguity
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Visual Models for Software Requirements

Author: Anthony Chen,Joy Beatty

Publisher: Pearson Education

ISBN: 0735667764

Category: Computers

Page: 480

View: 8553

Apply best practices for capturing, analyzing, and implementing software requirements through visual models—and deliver better results for your business. The authors—experts in eliciting and visualizing requirements—walk you through a simple but comprehensive language of visual models that has been used on hundreds of real-world, large-scale projects. Build your fluency with core concepts—and gain essential, scenario-based context and implementation advice—as you progress through each chapter. Transcend the limitations of text-based requirements data using visual models that more rigorously identify, capture, and validate requirements Get real-world guidance on best ways to use visual models—how and when, and ways to combine them for best project outcomes Practice the book’s concepts as you work through chapters Change your focus from writing a good requirement to ensuring a complete system
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More Agile Testing

Learning Journeys for the Whole Team

Author: Janet Gregory,Lisa Crispin

Publisher: Pearson Education

ISBN: 0321967054

Category: Computers

Page: 486

View: 3158

Janet Gregory and Lisa Crispin pioneered the agile testing discipline with their previous work, Agile Testing. Now, in More Agile Testing, they reflect on all they've learned since. They address crucial emerging issues, share evolved agile practices, and cover key issues agile testers have asked to learn more about. Packed with new examples from real teams, this insightful guide offers detailed information about adapting agile testing for your environment; learning from experience and continually improving your test processes; scaling agile testing across teams; and overcoming the pitfalls of automated testing. You'll find brand-new coverage of agile testing for the enterprise, distributed teams, mobile/embedded systems, regulated environments, data warehouse/BI systems, and DevOps practices. You'll come away understanding • How to clarify testing activities within the team • Ways to collaborate with business experts to identify valuable features and deliver the right capabilities • How to design automated tests for superior reliability and easier maintenance • How agile team members can improve and expand their testing skills • How to plan “just enough,” balancing small increments with larger feature sets and the entire system • How to use testing to identify and mitigate risks associated with your current agile processes and to prevent defects • How to address challenges within your product or organizational context • How to perform exploratory testing using “personas” and “tours” • Exploratory testing approaches that engage the whole team, using test charters with session- and thread-based techniques • How to bring new agile testers up to speed quickly–without overwhelming them Janet Gregory is founder of DragonFire Inc., an agile quality process consultancy and training firm. Her passion is helping teams build quality systems. For almost fifteen years, she has worked as a coach and tester, introducing agile practices into companies of all sizes and helping users and testers understand their agile roles. She is a frequent speaker at agile and testing software conferences, and is a major contributor to the agile testing community. Lisa Crispin, an experienced agile testing practitioner and coach, regularly leads conference workshops on agile testing and contributes frequently to agile software publications. She enjoys collaborating as part of an awesome agile team to produce quality software. Since 1982, she has worked in a variety of roles on software teams, in a wide range of industries. She joined her first agile team in 2000 and continually learns from other teams and practitioners.
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Software Requirements

Author: Karl Wiegers,Joy Beatty

Publisher: Pearson Education

ISBN: 0735679622

Category: Computers

Page: 672

View: 8905

Now in its third edition, this classic guide to software requirements engineering has been fully updated with new topics, examples, and guidance. Two leaders in the requirements community have teamed up to deliver a contemporary set of practices covering the full range of requirements development and management activities on software projects. Describes practical, effective, field-tested techniques for managing the requirements engineering process from end to end. Provides examples demonstrating how requirements "good practices" can lead to fewer change requests, higher customer satisfaction, and lower development costs. Fully updated with contemporary examples and many new practices and techniques. Describes how to apply effective requirements practices to agile projects and numerous other special project situations. Targeted to business analysts, developers, project managers, and other software project stakeholders who have a general understanding of the software development process. Shares the insights gleaned from the authors’ extensive experience delivering hundreds of software-requirements training courses, presentations, and webinars. New chapters are included on specifying data requirements, writing high-quality functional requirements, and requirements reuse. Considerable depth has been added on business requirements, elicitation techniques, and nonfunctional requirements. In addition, new chapters recommend effective requirements practices for various special project situations, including enhancement and replacement, packaged solutions, outsourced, business process automation, analytics and reporting, and embedded and other real-time systems projects.
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Essentials of Software Engineering

Author: Frank Tsui,Orlando Karam,Barbara Bernal

Publisher: Jones & Bartlett Learning

ISBN: 1284106004

Category: Computers

Page: 334

View: 4009

Written for the undergraduate, one-term course, Essentials of Software Engineering, Fourth Edition provides students with a systematic engineering approach to software engineering principles and methodologies. Comprehensive, yet concise, the Fourth Edition includes new information on areas of high interest to computer scientists, including Big Data and developing in the cloud.
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Discover to Deliver

Agile Product Planning and Analysis

Author: Ellen Gottesdiener

Publisher: N.A

ISBN: 9780985787905

Category: Agile software development

Page: N.A

View: 744

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Mastering the Requirements Process

Getting Requirements Right

Author: Suzanne Robertson,James Robertson

Publisher: Addison-Wesley

ISBN: 0132942844

Category: Computers

Page: 600

View: 9399

“If the purpose is to create one of the best books on requirements yet written, the authors have succeeded.” —Capers Jones Software can solve almost any problem. The trick is knowing what the problem is. With about half of all software errors originating in the requirements activity, it is clear that a better understanding of the problem is needed. Getting the requirements right is crucial if we are to build systems that best meet our needs. We know, beyond doubt, that the right requirements produce an end result that is as innovative and beneficial as it can be, and that system development is both effective and efficient. Mastering the Requirements Process: Getting Requirements Right, Third Edition, sets out an industry-proven process for gathering and verifying requirements, regardless of whether you work in a traditional or agile development environment. In this sweeping update of the bestselling guide, the authors show how to discover precisely what the customer wants and needs, in the most efficient manner possible. Features include The Volere requirements process for discovering requirements, for use with both traditional and iterative environments A specification template that can be used as the basis for your own requirements specifications Formality guides that help you funnel your efforts into only the requirements work needed for your particular development environment and project How to make requirements testable using fit criteria Checklists to help identify stakeholders, users, non-functional requirements, and more Methods for reusing requirements and requirements patterns New features include Strategy guides for different environments, including outsourcing Strategies for gathering and implementing requirements for iterative releases “Thinking above the line” to find the real problem How to move from requirements to finding the right solution The Brown Cow model for clearer viewpoints of the system Using story cards as requirements Using the Volere Knowledge Model to help record and communicate requirements Fundamental truths about requirements and system development
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The Quest for Software Requirements

Probing Questions to Bring Nonfunctional Requirements Into Focus; Proven Techniques to Get the Right Stakeholder Involvement

Author: Roxanne E. Miller

Publisher: Mavenmark Press

ISBN: 9781595980670

Category: Business & Economics

Page: 327

View: 4172

For the first time, provides the business analysis sector with over 2,000 probing questions to elicit nonfunctional software requirements
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The Memory Jogger II

A Pocket Guide of Tools for Continuous Improvement & Effective Planning

Author: Michael Brassard,Diane Ritter

Publisher: Goal Q P C Incorporated

ISBN: N.A

Category: Business & Economics

Page: 164

View: 688

Based on the original Memory Jogger, this pocket guide provides basic tools for problem solving and continuous improvement. Team techniques and collaborative decision-making tools, including the seven management and planning tools, are also included. Read it cover to cover and refer to it often.
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MSDN Magazine

Author: N.A

Publisher: N.A

ISBN: N.A

Category: Computer software

Page: N.A

View: 9508

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The Process Management Memory Jogger

A Pocket Guide for Building Cross-Functional Excellence

Author: Robert D. Boehringer,Amanda Dietz,Paul King,Ralph Smith

Publisher: Goal Q P C Incorporated

ISBN: 9781576811085

Category: Business & Economics

Page: 258

View: 7400

Goes beyond the systems of familiar methodologies to explain how companies can turn process performance into a competitive advantage while sustaining excellence, outlining philosophical strategies to such topics as recognizing what is valuable to customers, promoting cross-functional cooperation and aligning IT systems with processes.
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