The Human Contribution

Unsafe Acts, Accidents and Heroic Recoveries

Author: James Reason

Publisher: CRC Press

ISBN: 1351888110

Category: Technology & Engineering

Page: 310

View: 1014

This book explores the human contribution to the reliability and resilience of complex, well-defended systems. Usually the human is considered a hazard - a system component whose unsafe acts are implicated in the majority of catastrophic breakdowns. However there is another perspective that has been relatively little studied in its own right - the human as hero, whose adaptations and compensations bring troubled systems back from the brink of disaster time and again. What, if anything, did these situations have in common? Can these human abilities be ’bottled’ and passed on to others? The Human Contribution is vital reading for all professionals in high-consequence environments and for managers of any complex system. The book draws its illustrative material from a wide variety of hazardous domains, with the emphasis on healthcare reflecting the author’s focus on patient safety over the last decade. All students of human factors - however seasoned - will also find it an invaluable and thought-provoking read.
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Human Factors

Psychologie sicheren Handelns in Risikobranchen

Author: Petra Badke-Schaub,Gesine Hofinger,Kristina Lauche

Publisher: Springer-Verlag

ISBN: 9783642198861

Category: Psychology

Page: 365

View: 7689

In Branchen wie Luftfahrt, Kernkraft oder Medizin können menschliche Fehler dramatische Konsequenzen haben. Deshalb werden in Risikobranchen Maßnahmen benötigt, die Fehlerquellen minimieren, sicheres Handeln fördern und dabei den „Faktor Mensch“ berücksichtigen. Die Psychologie sicheren Handelns wird im 1. Teil des Standardwerks von Wissenschaftlern erläutert, im 2. Teil stellen erfahrene Praktiker und Wissenschaftler aktuelle Herausforderungen einzelner Branchen vor und präsentieren Lösungsansätze. Mit vielen Fallbeispielen und Praxishinweisen.
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Construction Management

New Directions

Author: Denny McGeorge,Patrick X. W. Zou

Publisher: John Wiley & Sons

ISBN: 1118440676

Category: Technology & Engineering

Page: 320

View: 8822

The construction industry faces continual challenges anddemands, due to market conditions and coercion by governments, forimprovements in safety, quality and cost control, and in theavoidance of contractual disputes. To meet these challengesconstruction enterprises need to constantly seek new directions andbusiness models in construction management. A number oftools, methods and concepts have been developed and advocated asaids to achieving improved performance, but many in the industryfind them confusing or are sceptical of theirrelevance. The third edition of Construction Management: NewDirectionsbrings together, in a single volume, detaileddiscussion of a range of contemporary management concepts which arerelevant to the construction industry, including strategicmanagement; benchmarking; reengineering; partnering and alliancing;enterprise risk management; total safety management; total qualitymanagement; value management and constructability. It providesa straightforward, accessible and objective account of theseconcepts, showing how they interrelate and can be used to improvethe performance of the construction firm. This research based text will be essential reading for industryleaders and practitioners, as well as researchers, postgraduate andsenior undergraduate students. From a review of previous editions I am in no doubt that this book will quickly become afavourite among students and practitioners alike—Construction Manager
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Impulsgeber Luftfahrt

Industrial Leadership durch luftfahrtspezifische Aufbau- und Ablaufkonzepte

Author: Martin Hinsch,Jens Olthoff

Publisher: Springer-Verlag

ISBN: 3642326692

Category: Technology & Engineering

Page: 328

View: 6009

Die Luftfahrtindustrie hat innovative betriebswirtschaftliche Konzepte, Tools und Arbeitsmethoden hervorgebracht und weiterentwickelt, die in anderen Branchen der Wirtschaft bis heute wenig bekannt, aber für diese sehr wohl geeignet sind. Die Autoren, alle Insider der Luftfahrt, rücken die betriebswirtschaftliche und operative Innovationskraft der Luftfahrtbranche stärker in den Fokus der Aufmerksamkeit. Sie beschreiben wegweisende Aufbau- und Ablaufkonzepte der Luftfahrt, geben dazu Umsetzungshinweise, benennen kritische Erfolgsfaktoren und unterstützen so den Wissenstransfer in andere Branchen. Dazu gehören Konzepte wie Technische Dokumentation, Materialrückverfolgbarkeit, Prozess- und Projektsteuerung sowie Instandhaltungsmanagement oder praxisorientierte Trainings- und Personalauswahlsysteme. Das Buch wendet sich an Entscheider unterschiedlicher Branchen, in denen komplexe Wertschöpfungsprozesse zum Tragen kommen.
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The Design of Everyday Things

Psychologie und Design der alltäglichen Dinge

Author: Norman Don

Publisher: Vahlen

ISBN: 3800648105

Category: Business & Economics

Page: 320

View: 7646

Apple, Audi, Braun oder Samsung machen es vor: Gutes Design ist heute eine kritische Voraussetzung für erfolgreiche Produkte. Dieser Klassiker beschreibt die fundamentalen Prinzipien, um Dinge des täglichen Gebrauchs umzuwandeln in unterhaltsame und zufriedenstellende Produkte. Don Norman fordert ein Zusammenspiel von Mensch und Technologie mit dem Ziel, dass Designer und Produktentwickler die Bedürfnisse, Fähigkeiten und Handlungsweisen der Nutzer in den Vordergrund stellen und Designs an diesen angepasst werden. The Design of Everyday Things ist eine informative und spannende Einführung für Designer, Marketer, Produktentwickler und für alle an gutem Design interessierten Menschen. Zum Autor Don Norman ist emeritierter Professor für Kognitionswissenschaften. Er lehrte an der University of California in San Diego und der Northwest University in Illinois. Mitte der Neunzigerjahre leitete Don Norman die Advanced Technology Group bei Apple. Dort prägte er den Begriff der User Experience, um über die reine Benutzbarkeit hinaus eine ganzheitliche Erfahrung der Anwender im Umgang mit Technik in den Vordergrund zu stellen. Norman ist Mitbegründer der Beratungsfirma Nielsen Norman Group und hat unter anderem Autohersteller von BMW bis Toyota beraten. „Keiner kommt an Don Norman vorbei, wenn es um Fragen zu einem Design geht, das sich am Menschen orientiert.“ Brand Eins 7/2013 „Design ist einer der wichtigsten Wettbewerbsvorteile. Dieses Buch macht Spaß zu lesen und ist von größter Bedeutung.” Tom Peters, Co-Autor von „Auf der Suche nach Spitzenleistungen“
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Patient Safety

An Essential Guide

Author: Heather Gluyas,Paul Morrison

Publisher: Macmillan International Higher Education

ISBN: 1137234458

Category: Medical

Page: 184

View: 7213

How can we make health care processes safer and more consistent? How do we improve care outcomes for patients? With a range of coaching tips, scenarios, activities and reflective exercises, this book enables you to translate current research on patient safety in to everyday good practice and develop strategies to minimise the risk of patient harm.
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Threat Modeling

Designing for Security

Author: Adam Shostack

Publisher: John Wiley & Sons

ISBN: 1118810058

Category: Computers

Page: 624

View: 7665

The only security book to be chosen as a Dr. Dobbs Jolt Award Finalist since Bruce Schneier's Secrets and Lies and Applied Cryptography! Adam Shostack is responsible for security development lifecycle threat modeling at Microsoft and is one of a handful of threat modeling experts in the world. Now, he is sharing his considerable expertise into this unique book. With pages of specific actionable advice, he details how to build better security into the design of systems, software, or services from the outset. You'll explore various threat modeling approaches, find out how to test your designs against threats, and learn effective ways to address threats that have been validated at Microsoft and other top companies. Systems security managers, you'll find tools and a framework for structured thinking about what can go wrong. Software developers, you'll appreciate the jargon-free and accessible introduction to this essential skill. Security professionals, you'll learn to discern changing threats and discover the easiest ways to adopt a structured approach to threat modeling. Provides a unique how-to for security and software developers who need to design secure products and systems and test their designs Explains how to threat model and explores various threat modeling approaches, such as asset-centric, attacker-centric and software-centric Provides effective approaches and techniques that have been proven at Microsoft and elsewhere Offers actionable how-to advice not tied to any specific software, operating system, or programming language Authored by a Microsoft professional who is one of the most prominent threat modeling experts in the world As more software is delivered on the Internet or operates on Internet-connected devices, the design of secure software is absolutely critical. Make sure you're ready with Threat Modeling: Designing for Security.
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Error Reduction in Health Care

A Systems Approach to Improving Patient Safety

Author: Patrice L. Spath

Publisher: John Wiley & Sons

ISBN: 9781118001561

Category: Medical

Page: 416

View: 9967

Error Reduction in Health Care Completely revised and updated, this second edition of Error Reduction in Health Care offers a step-by-step guide for implementing the recommendations of the Institute of Medicine to reduce the frequency of errors in health care services and to mitigate the impact of errors when they do occur. With contributions from noted leaders in health safety, Error Reduction in Health Care provides information on analyzing accidents and shows how systematic methods can be used to understand hazards before accidents occur. In the chapters, authors explore how to prioritize risks to accurately focus efforts in a systems redesign, including performance measures and human factors. This expanded edition covers contemporary material on innovative patient safety topics such as applying Lean principles to reduce mistakes, opportunity analysis, deductive adverse event investigation, improving safety through collaboration with patients and families, using technology for patient safety improvements, medication safety, and high reliability organizations. The Editor
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Misunderstandings in ATC Communication

Language, Cognition, and Experimental Methodology

Author: Dr Immanuel Barshi,Ms Candace Farris

Publisher: Ashgate Publishing, Ltd.

ISBN: 1409474100

Category: Business & Economics

Page: 270

View: 3029

Effective radio communication between ATC and pilots has long been recognized as an important element of aviation safety. In recognition of the role miscommunications play in aviation incidents and accidents, the International Civil Aviation Organization (ICAO) recently introduced language proficiency requirements for all flight personnel in all ICAO member states. Using an effective and economical experimental paradigm, the research described here teases apart the complex combination of factors (e.g. speech rate, controller message length, English language proficiency, cognitive workload) believed to contribute to miscommunications between controllers and pilots. Misunderstandings in ATC Communication offers an in-depth report of a seminal study in aviation communication, which until now has only been available in the form of an unpublished dissertation. In addition, it offers a recent extension of that work, the authors’ reflections on the research process, and a thorough review of the aviation communication literature. Graduate students and researchers who wish to address real-world problems will appreciate the simple elegance of the experimental paradigm that has been used to address a wide range of theoretical and applied interdisciplinary research questions. The book will appeal to scholars in the fields of human factors, linguistics, cognitive psychology, applied linguistics and second-language education and assessment. It is also of direct relevance to government and industry decision-makers and operators as they strive to implement the ICAO requirements, and to improve aviation safety.
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A Life in Error

From Little Slips to Big Disasters

Author: Professor James Reason

Publisher: Ashgate Publishing, Ltd.

ISBN: 1472418417

Category: Political Science

Page: 150

View: 1857

This succinct but absorbing book covers the main way stations on James Reason’s 40-year journey in pursuit of the nature and varieties of human error. He presents an engrossing and very personal perspective, offering the reader exceptional insights, wisdom and wit as only James Reason can. A Life in Error charts the development of his seminal and hugely influential work from its original focus on individual cognitive psychology through the broadening of scope to embrace social, organizational and systemic issues.
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Die Logik des Misslingens

Strategisches Denken in komplexen Situationen

Author: Dietrich Dörner

Publisher: Rowohlt Verlag GmbH

ISBN: 3644011613

Category: Psychology

Page: 352

View: 9069

«Komplexität erzeugt Unsicherheit. Unsicherheit erzeugt Angst. Vor dieser Angst wollen wir uns schützen. Darum blendet unser Gehirn all das Komplizierte, Undurchschaubare, Unberechenbare aus. Übrig bleibt ein Ausschnitt – das, was wir schon kennen. Weil dieser Ausschnitt aber mit dem Ganzen, das wir nicht sehen wollen, verknüpft ist, unterlaufen uns viele Fehler – der Misserfolg wird logisch programmiert.» (Rheinischer Merkur) Seit Erscheinen der ersten Ausgabe 1989 hat sich «Die Logik des Misslingens» zum «Standardwerk des Querdenkens» für Psychologen, Kognitionswissenschaftler, Risikoforscher und Motivationstrainer entwickelt. Dass komplexe Systeme nicht nur individuelle Entscheidungen, sondern auch Dynamik und erfolgreiches Handeln in Gruppen maßgeblich beeinflussen, ist neu in dieser erweiterten Ausgabe.
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Die Geschichte der Einsamkeit

Roman

Author: John Boyne

Publisher: Piper ebooks

ISBN: 3492971032

Category: Fiction

Page: 416

View: 7784

Odran Yates kommt 1972 an das renommierte Dubliner »Clonliffe Seminary«, um Priester zu werden. Voller Hingabe widmet er sich seinen Studien. Er kann es kaum erwarten, endlich Gutes zu tun. Vierzig Jahre später ist sein Vertrauen in die katholische Kirche jedoch zutiefst erschüttert. Er muss dabei zusehen, wie Priester vor Gericht stehen, wie einstige Würdenträger ins Gefängnis kommen und wie das Leben zahlreicher Kollegen zerstört wird. Odran zieht sich zurück – aus Angst vor den missbilligenden Blicken seiner Umwelt. Erst als bei einem Familientreffen alte Wunden aufgerissen werden, sieht er sich gezwungen, sich den Ereignissen zu stellen und seine Komplizenschaft zu erkennen.
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Entzifferte Geheimnisse

Methoden und Maximen der Kryptologie

Author: Friedrich L. Bauer

Publisher: Springer-Verlag

ISBN: 3642583458

Category: Computers

Page: 503

View: 3280

Die Kryptologie, eine jahrtausendealte "Geheimwissenschaft", gewinnt zusehends praktische Bedeutung für den Schutz von Kommunikationswegen, Datenbanken und Software. Neben ihre Nutzung in rechnergestützten öffentlichen Nachrichtensystemen ("public keys") treten mehr und mehr rechnerinterne Anwendungen, wie Zugriffsberechtigungen und der Quellenschutz von Software. - Der erste Teil des Buches behandelt die Geheimschriften und ihren Gebrauch - die Kryptographie. Dabei wird auch auf das aktuelle Thema "Kryptographie und Grundrechte des Bürgers" eingegangen. Im zweiten Teil wird das Vorgehen zum unbefugten Entziffern einer Geheimschrift - die Kryptanalyse - besprochen, wobei insbesondere Hinweise zur Beurteilung der Verfahrenssicherheit gegeben werden. Mit der vorliegenden dritten Auflage wurde das Werk auf den neuesten Stand gebracht. - Das Buch setzt nur mathematische Grundkenntnisse voraus. Mit einer Fülle spannender, lustiger und bisweilen anzüglicher Geschichten aus der historischen Kryptologie gewürzt, ist es auch für Laien reizvoll zu lesen.
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Understanding Patient Safety, Second Edition

Author: Robert Wachter

Publisher: McGraw Hill Professional

ISBN: 0071765786

Category: Medical

Page: 320

View: 8302

Gain a thorough understanding of the key principles of patient safety with the subject's pioneer text -- Now in full color "This highly readable yet comprehensive book will appeal to every member of the healthcare team. It is a must for every physician's bookshelf." -- Abraham Verghese, MD, Professor, Stanford University and author of the bestselling Cutting for Stone "Bob Wachter's quest to improve the safety of American healthcare represents the very essence of a physician's duty to put the patient first. His unflinching candor about the nature and magnitude of our current safety problems is matched only by his passion for improvement." -- Mark R. Chassin, MD, MPP, MPH, President, The Joint Commission "Amazingly readable for such a wealth of important information. This book should be required reading for every health professional and every healthcare executive." -- Christine Cassel, MD, President and CEO, American Board of Internal Medicine "In a single volume, Wachter accomplishes the seemingly impossible: furnishing the novice with a highly accessible, easy-to-read introduction to patient safety, while providing a comprehensive, fully annotated reference for the experienced patient safety practitioner. All of the important issues are addressed in individual chapters, each with a lively and relevant clinical example and a “key points” summary at the end bracketing full, balanced and lucid descriptions. A true gem, destined to be a close companion for all of us who strive to make healthcare safe." -- Lucian Leape, MD, Professor, Harvard School of Public Health and Chair, Lucian Leape Institute of the National Patient Safety Foundation "There's no more prominent authority on patient safety than Bob Wachter. And there's no more effective primer on patient safety than this one." -- Atul Gawande, MD, MPH, Associate Professor, Harvard Medical School, staff writer for the New Yorker, and bestselling author of Complications and The Checklist Manifesto "Compelling: a must read for all concerned with patient safety. Bob Wachter has a unique voice, incorporating clinical experience, research expertise, and policy implications…all with the patient front and center." -- Peter J. Pronovost, MD, PhD, Professor and Director of the Armstrong Institute for Patient Safety and Quality, Johns Hopkins Medicine Understanding Patient Safety, Second Edition is the essential book for anyone seeking to learn the core clinical, organizational, and systems issues of patient safety. Written in an engaging and accessible style by one of the world’s leading authorities on patient safety and quality, Understanding Patient Safety is filled with valuable cases and analyses, as well as tables, graphics, references, and tools. This classic reference is designed to make the patient safety field understandable to medical, nursing, pharmacy, hospital administration, and other trainees, and to be the go-to book for experienced clinicians and non-clinicians alike. The second edition has been revised to include coverage of the latest issues and trends, including: Information technology Measurements of safety, errors, and harm Checklist-based interventions Safety targets Policy issues in patient safety Balancing “no blame” and accountability Understanding Patient Safety, Second Edition delivers key insights to help you understand and prevent a a broad range of errors, including those related to medications, surgery, diagnosis, infections, and nursing care. The crucial contextual issues -- including errors at the person-machine interface, the role of culture, patient engagement in their own safety, and workforce and trainee considerations, are also well covered. Finally, the book provides a practical overview of how to organize an effective safety program, in both hospitals and clinics.
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Engel aus Eis

Author: Camilla Läckberg

Publisher: Ullstein eBooks

ISBN: 3471920080

Category: Fiction

Page: 512

View: 4469

Das Dorf Fjällbacka ist alarmiert: Der pensionierte Geschichtslehrer Erik Frankel wurde ermordet. Der beliebte alte Mann war ein angesehener Spezialist für die NS-Zeit. Die Ermittlungen der schwedischen Polizei konzentrieren sich auf Neonazikreise. Doch Erica Falck vermutet das Motiv in Frankels Vergangenheit. Gemeinsam mit ihrer Mutter hatte er den Widerstand gegen die deutschen Besatzer unterstützt. Dunkle Jahre, über die Ericas Mutter nie gesprochen hat. Für Erica ist es an der Zeit, das große Geheimnis ihrer Mutter zu ergründen. Damit gerät sie ins Visier des Mörders.
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Autonomie und Kontrolle

zur Gestaltung automatisierter und risikoreicher Systeme

Author: Gudela Grote

Publisher: vdf Hochschulverlag AG

ISBN: 9783728123886

Category:

Page: 366

View: 6567

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Projektmanagement

Fallstudien

Author: Harold Kerzner

Publisher: N.A

ISBN: 9783826614477

Category: Project management

Page: 533

View: 8514

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Leadership Challenge

Author: James M. Kouzes,Barry Z. Posner

Publisher: John Wiley & Sons

ISBN: 9783527503742

Category: Executive ability

Page: 382

View: 5962

Through research, interviews and the experience of hundreds of managers, Kouzes and Posner show how leadership can be learned and mastered by all. Readable, interesting, and up-to-date. Highly recommended.--Library Journal.
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