Staying with Conflict

A Strategic Approach to Ongoing Disputes

Author: Bernard Mayer

Publisher: John Wiley & Sons

ISBN: 9780470488874

Category: Law

Page: 320

View: 5021

Winner of the 2009 CPR Award for Outstanding Book In this groundbreaking book, Bernard Mayer, a pioneer in the field of conflict resolution, offers a new paradigm for dealing with long-term disputes. Mayer explains that when dealing with enduring conflict, mediators and other conflict resolution specialists need to move past the idea of how quickly they can resolve the conflict. Instead, they should focus on how they can help people prepare to engage with an issue over time. Once their attention is directed away from a speedy resolution to a long-term approach, new avenues of intervention become apparent.
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Psychology, Emotion and Intuition in Work Relationships

The Head, Heart and Gut Professional

Author: Henry Brown,Neil Dawson,Brenda McHugh

Publisher: Routledge

ISBN: 135140010X

Category: Psychology

Page: 248

View: 656

Psychology, Emotion and Intuition in Work Relationships: The Head, Heart and Gut Professional highlights the increasing importance of human relations in professional life. In modern society, all those who work with or provide services to others are increasingly called upon to be not just technical experts, but also ‘head, heart and gut professionals’ – who can work and relate to others with their head, heart, and gut. The book explains and synthesises these elements in an accessible way, based on a sound theoretical perspective combined with practical guidance. The authors address how to manage client expectations; how to deal with risk, uncertainty and imperfection, as well as how to improve communication and interpersonal skills. Attention is also given to the central role of empathy and rapport in professional relationships, while recognising the need for proper professional boundaries. Psychology, Emotion and Intuition in Work Relationships will be a valuable guide for all modern practising and training professionals in a broad range of fields, including mental health, law, social and healthcare, teaching and academia, technology, financial and other services – indeed, for anyone who provides services and has working relationships of any kind.
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The Dynamics of Conflict

A Guide to Engagement and Intervention

Author: Bernard Mayer

Publisher: John Wiley & Sons

ISBN: 1118178246

Category: Business & Economics

Page: 384

View: 2111

The Dynamics of Conflict When it was published in 2000, Bernie Mayer's The Dynamics of Conflict Resolution quickly became one of the seminal works in the conflict resolution field. The book bridged the gap between abstract theoretical approaches and practical handbooks and became an immensely valuable and accessible resource for experienced and novice practitioners, as well as for professors and students of conflict management who needed a deep yet practical view of conflict and methods for dealing with it. The Dynamics of Conflict is the second edition of Mayer's classic book. While building on the strengths of the first edition, this thoroughly revised and updated book keeps pace with the most current trends and research in the field and explores four key concepts: interactional dynamics, system dynamics, culture and conflict, and conflict engagement. Like the first edition, the focus of the new edition is on the ways we can productively think about conflict and conflict intervention, rather than on specific techniques and processes. Mayer presents ideas about conflict as a set of conceptual tools that build on one another and contribute to a multifaceted view of conflict and conflict intervention but that also stand on their own. Filled with illustrative examples, the book draws from the author's thirty years of experience with interpersonal, family, community, organizational, labor management, environmental, public policy, and international disputes and includes instances of conflicts that have been in the news. In addition, this vital resource contains information on the most important work that has been done in the past decade on culture, systems, and conflict engagement and shows how conflict concepts apply to new technologies such as online communication and conflict resolution efforts on the Web. In the concluding chapter Mayer explores how conflict intervention efforts fit into more general values about peace, democracy, and social justice, and the personal impact that conflict work as a field has on conflict specialists.
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The Conflict Paradox

Seven Dilemmas at the Core of Disputes

Author: Bernard Mayer

Publisher: John Wiley & Sons

ISBN: 1118852958

Category: Business & Economics

Page: 336

View: 9106

Find the roadmap to the heart of the conflict The Conflict Paradox is a guide to taking conflict to a more productive place. Written by one of the founders of the professional conflict management field and co-published with the American Bar Association, this book outlines seven major dilemmas that conflict practitioners face every day. Readers will find expert guidance toward getting to the heart of the conflict and will be challenged to adopt a new way to think about the choices disputants face,. They will also be offered practical tools and techniques for more successful intervention. Using stories, experiences, and reflective exercises to bring these concepts to life, the author provides actionable advice for overcoming roadblocks to effective conflict work. Disputants and interveners alike are often stymied by what appear to be unacceptable alternatives,. The Conflict Paradox offers a new way of understanding and working with these so that they become not obstacles but opportunities for helping people move through conflict successfully.. Examine the contradictions at the center of almost all conflicts Learn how to bring competition and cooperation, avoidance and engagement, optimism and realism together to make for more power conflict intervention Deal effectively with the tensions between emotions, and logic, principles and compromise, neutrality and advocacy, community and autonomy Discover the tools and techniques that make conflicts less of a hurdle to overcome and more of an opportunity to pursue Conflict is everywhere, and conflict intervention skills are valuable far beyond the professional and legal realms. With insight and creativity, solutions are almost always possible. For conflict interveners and disputants looking for an effective and creative approach to understanding and working with conflict , The Conflict Paradox provides a powerful and important roadmap for conflict intervention.
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The Non-Linearity of Peace Processes

Theory and Practice of Systemic Conflict Transformation

Author: Daniela Körppen,Norbert Ropers,Hans J. Giessmann

Publisher: Verlag Barbara Budrich

ISBN: 3866496346

Category: Political Science

Page: 273

View: 3433

Systemic thinking in peacebuilding This is the first comprehensive publication analysing the value added by integrating systemic thinking and peacebuilding theory and practice. Against the background of different case studies, practitioners and scholars frame their various understandings of systemic thinking and present a great variety of systemic concepts, such as systems theory, systemic action research and constellation work. Furthermore, this volume links current discussions about peacebuilding with various systemic discourses. It analyses to what extent systemic thinking and systemic methods are helpful in further developing existing approaches to conflict transformation. In addition, most recent debates in the peacebuilding field, e.g. on liberal peace, the relevance of conflict analysis for strategy planning, bridging the attribution gap, the non-linearity of conflict dynamics, etc., are taken aacount of.
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When Conflict Resolution Fails

An Alternative to Negotiation and Dialogue: Engaging Radical Disagreement in Intractable Conflicts

Author: Oliver Ramsbotham

Publisher: John Wiley & Sons

ISBN: 0745688020

Category: Political Science

Page: 256

View: 1313

Bringing warring parties to the negotiating table is the aim of any peace process. But what happens when those negotiations falter and conflict resolution fails? Is everything lost or are there prospects for meaningful change in even the most intractable of conflicts? In this insightful book, leading scholar-practitioner in conflict resolution Oliver Ramsbotham explores the phenomenon of radical disagreement as the main impediment to negotiation, problem solving and dialogue between conflict parties. Taking as his focus the long-running and seemingly irresolvable conflict between Israel and Palestine, he shows how what is needed in these circumstances is not less radical disagreement, but more. Only by understanding what is blocking the way and by promoting collective strategic engagement within, across and between the groups involved, can deadlock be transformed. Rich in detail and accessibly written, this book introduces a new and as yet relatively unexplored frontier in conflict studies. Its wider application to other phases, levels and war zones holds out rich promise for extending conflict engagement in some of the world's deadliest and most difficult hot spots.
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Erfolgreich verhandeln mit Gefühl und Verstand

Author: Roger Fisher,Daniel Shapiro

Publisher: Campus Verlag

ISBN: 3593441233

Category: Business & Economics

Page: 288

View: 5688

Verhandeln? Bitte mit Gefühl! Noch immer herrscht der weitverbreitete Irrglaube, Verhandlungen müssten möglichst rational geführt, Emotionen weitestgehend ausgeklammert werden. Roger Fisher (Mitautor des Bestsellers "Das Harvard-Konzept") und Daniel Shapiro (Autor von "Verhandeln. Die neue Erfolgsmethode aus Harvard") zeigen, dass diese Herangehensweise nicht nur impraktikabel, sondern auch wenig Erfolg versprechend ist. Denn der Mensch ist ein emotionales Wesen und egal ob Freude, Wut oder Angst: Gefühle sind fester Bestandteil unseres Denkens und Handelns, die auch in sachlichen Verhandlungen nicht abgeschaltet werden können. Fisher und Shapiro zeigen, dass sich Emotionen sogar positiv auf das Verhandlungsergebnis auswirken: Wer die Bedeutung und Anzeichen der wichtigsten emotionalen Grundbedürfnisse erkennt, kann sie gezielt aktivieren und ansprechen und dadurch den Verhandlungsverlauf positiv beeinflussen.
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Das Harvard-Konzept

der Klassiker der Verhandlungstechnik

Author: William Ury,Bruce Patton

Publisher: Campus Verlag

ISBN: 9783593374406

Category:

Page: 268

View: 9981

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Arms Out, Palms Open

Conflict, Reconciliation, and Gay Inclusion

Author: Daphne Estwick

Publisher: Church Publishing, Inc.

ISBN: 0819227595

Category: Religion

Page: 176

View: 408

In this adaptation of her dissertation, Estwick focuses generally on aspects of contemporary American religion and more particularly on the resolution of conflicts surrounding gay inclusion. Discussions of clerical experiences reconciling social conflicts with personal faith serve to guide individuals struggling with issues that can be painful and contentious, but which can lead ultimately to healing and spiritual growth. Chapter Headings 1 Questioning Clergy 2 Conflict within the Episcopal Church 3 Paths to Conflict Resolution 4 Surrounded by Challenges 5 Resolved to Resolve; How clergy learned 6 Reaching Out to Establish Balance; 7 Walking a Tightrope; Applied learning 8 A Review of the Distance Traveled 9 An Efficient Route 10 Moving Forward; What clergy learned
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Mediating Child Custody Disputes

A Strategic Approach

Author: Donald T. Saposnek

Publisher: Jossey-Bass

ISBN: 9780787940515

Category: Psychology

Page: 416

View: 8344

Effective Mediation Seasoned mediator Donald Saposnek has revised and updated his classic primer which offers the most current information on issues and procedures concerning child custody mediation and includes important updates on new research and laws. Using metaphors drawn from Aikido, Saposnek's compassionate book offers guidance for developing the essential therapeutic skills and mediation techniques that will help solve difficult problems and create cooperation.
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Palliative Care E-Book

Core Skills and Clinical Competencies

Author: Linda L. Emanuel,S. Lawrence Librach

Publisher: Elsevier Health Sciences

ISBN: 1437735975

Category: Medical

Page: 640

View: 3812

Find out all you need to know about providing high-quality care to patients with serious illnesses from the 2nd edition of Palliative Care: Core Skills and Clinical Competencies. Drs. Linda L. Emanuel and S. Lawrence Librach, leaders in the field, address the clinical, physical, psychological, cultural, and spiritual dimensions that are integral to the care of the whole patient. They give you a broad understanding of the core clinical skills and competencies needed to effectively approach patient assessment, care of special populations, symptom control, ethical issues, and more. Clearly written in a user-friendly, high-yield format, this resource is your ultimate guidebook to the burgeoning practice of palliative medicine. Improve your pain management and symptom management skills with a better understanding of best practices in palliative care. Quickly review specific treatment protocols for both malignant and non-malignant illnesses, including HIV/AIDS, heart failure, renal failure, pulmonary disease, and neurodegenerative disease. Better understand and manage the common and unique challenges associated with delivering palliative care in various social settings, such as the ICU, hospice, and the home; and to diverse populations, such as children, elders, and vulnerable members of society. Expand your knowledge of palliative care issues with new chapters on Veterans, Special Populations, Prognostication, Delirium, Working with Families, Wound Care, Home Care, and Dealing with Economic Hardship. Find the information you need quickly and easily with a templated, high-yield format.
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Putting Children First

Proven Parenting Strategies for Helping Children Thrive Through Divorce

Author: JoAnne Pedro-Carroll

Publisher: Penguin

ISBN: 9781101427385

Category: Family & Relationships

Page: 352

View: 1247

An internationally renowned authority on children and divorce reveals the latest research-based strategies for helping children survive and thrive before, during, and long after their parents divorce. The breakup of a family can have an enduring impact on children. But as Dr. JoAnne Pedro-Carroll explains with clarity and compassion in this powerful book, parents can positively alter the immediate and long-term effects of divorce on their children. The key is proven, emotionally intelligent parenting strategies that promote children's emotional health, resilience, and ability to lead satisfying lives. Over the past three decades, Pedro-Carroll has worked with families in transition, conducted research, and developed and directed award- winning, court-endorsed programs that have helped thousands of families navigate divorce and its aftermath. Now she shares practical, research- based advice that helps parents: ?gain a deeper understanding of what their children are experiencing ?develop emotionally intelligent parenting strategies with the critical combination of boundless love and appropriate limits on behavior ?reduce conflict with a former spouse and protect children from conflict's damaging effects ?learn what recent brain research reveals about stress and children's developing capabilities Filled with the voices and drawings of children and the stories of families, Putting Children First delivers a positive vision for a future of hope and healing.
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Wie man Freunde gewinnt

Die Kunst, beliebt und einflussreich zu werden

Author: Dale Carnegie

Publisher: S. Fischer Verlag

ISBN: 3104031479

Category: Self-Help

Page: 304

View: 2828

Dieses Buch zeigt Ihnen: - wie man Freunde gewinnt - wie man auf neuen Wegen zu neuen Zielen gelangt - wie man beliebt wird - wie man seine Umwelt beeinflußt - wie man mehr Ansehen erlangt - wie man im Beruf erfolgreicher wird - wie man Streit vermeidet - wie man ein guter Redner und brillanter Gesellschafter wird - wie man den Charakter seiner Mitmenschen erkennt - wie man seine Mitarbeiter anspornt und vieles mehr...
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Strategic Urban Health Communication

Author: Charles C. Okigbo

Publisher: Springer Science & Business Media

ISBN: 1461493358

Category: Medical

Page: 225

View: 5618

Strategic Urban Health Communication Charles C. Okigbo, editor People are bombarded with messages continuously and sorting through them constantly. In this milieu, critical ideas about health promotion and illness prevention are forced to compete with distracting, conflicting, even contradictory information. To get vital messages through, communication must be effective, targeted, artful—in a word, strategic. Strategic Urban Health Communication provides a road map for understanding strategy, enhancing strategic planning skills, and implementing strategic communication campaigns. Deftly written chapters link the art and science of strategic planning to world health goals such as reducing health inequities and eradicating diseases. Flexibility is at the heart of these cases, which span developed and developing countries, uses of traditional and digital media, and chronic and acute health challenges. And the contributors ground their dispatches in the larger context of health promotion, giving readers useful examples of thinking globally while working locally. Included in the coverage: Urbanization, population, and health myths: addressing common misconceptions. Integrating HIV/family planning programs: opportunities for strategic communication. The role of sports in strategic health promotion in low-income areas. The Internet as a sex education tool: a case study from Thailand. Advertising and childhood obesity in China. Health communication strategies for sustainable development in a globalized world. Balancing depth of understanding of audiences and methods of reaching them, Strategic Urban Health Communication is a forward-looking resource geared toward professionals and researchers in urban health, global health, and health communication.
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The Culture of Prison Violence

Author: James Michael Byrne,Faye S. Taxman,Donald Charles Hummer

Publisher: Allyn & Bacon

ISBN: N.A

Category: Law

Page: 219

View: 9318

The nature and extent of prison violence / James M. Byrne, Don Hummer -- Does what happens in prison stay in prison? : examining the reciprocal relationship between community and prison culture / Jacob I. Stowell, James M. Byrne -- Examining the impact of institutional culture (and culture change) on prison violence and disorder : an evidence-based review / James Byrne, Don Hummer, Faye Taxman -- Legitimacy and imprisonment revisited : some notes on the problem of order ten years after / Richard Sparks -- Why prison culture matters / Alison Liebling -- Performance, domesticity, and disorder : the communicative quality of prison violence / Elaine Crawley, Peter Crawley -- The impact of prison culture on the treatment and control of mentally ill offenders / Arthur J. Lurigio, Jessica Snowden -- A culture of violence in England's prison system : an assessment of causes and solutions / Kimmitt Edgar, Prison Reform Trust -- Prison violence, prison culture, and offender change : new directions for theory, research, and policy / James M. Byrne
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The Management of Uncertainty: Approaches, Methods and Applications

Author: Luc Wilkin,A. Sutton

Publisher: Springer Science & Business Media

ISBN: 9400944586

Category: Business & Economics

Page: 285

View: 4853

For thirty years, the literature on decision-making and planning has been divided into two camps : work premised on rational models of choice and work designed to discredit such models. The sustained critic of fully rational decision-making theories has al ready a long history and a constant message to deliver : in practice, consequential decision-making hardly fulfills the canons of perfect rationality. There is also evidence that decision-making and planning are not unitary processes. Although the concept of "decision-making" connotes the idea of a single process, making a single choice involves a complex of processing tasks : structuring the problem, finding alternatives worth considering, deciding what information is relevant, assessing various consequences, and a variety of others. The aim of this volume is to bring together and try to inter relate some of the concepts and relevant knowledge from various disciplines concerned with one important aspect of this complex process : the management of uncertainty. It is hardly necessary to reiterate the case made by numerous authors about our changing and increasingly uncertain world. Suffice it to say here that it is uncertainty about the future, and in many cases about the past and the present also, which makes decision-making and planning so difficul t. The management of uncertainty may be defined as the way in which uncertainty is treated and processed in decision-making.
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Reinventing Organizations

Ein Leitfaden zur Gestaltung sinnstiftender Formen der Zusammenarbeit

Author: Frederic Laloux

Publisher: Vahlen

ISBN: 3800649144

Category: Fiction

Page: 356

View: 4766

Bahnbrechend. Inspirierend. Eines der faszinierendsten Bücher zur Organisationsentwicklung des letzten Jahrzehnts. Dies ist ein sehr wichtiges Buch, bedeutsam in vielerlei Hinsicht: Sowohl angesichts der bahnbrechenden Forschungsergebnisse, Einsichten, Ratschläge und Empfehlungen, die es enthält, als auch aufgrund der genauso wichtigen Fragen und Herausforderungen, auf die es hinweist.“ Ken Wilber aus dem Nachwort „Die programmatische Aufforderung ‚Reinventing Organizations‘ mündet in einem Organisationsmodell, das Strukturen wie Praktiken nach neuartigen, evolutionär-integralen Prinzipien ausrichtet. Im Ergebnis steht die Erkenntnis, dass das Leben und Arbeiten in Organisationen, ebenso wie deren Leistungsbeiträge für die Gesellschaft, radikal zum Positiven verändert werden können. Aber hierzu muss nicht zuletzt die Führung eine fortgeschrittene Entwicklungsebene erreichen.“ Prof. Dr. Jürgen Weibler, Autor des Standardwerkes „Personalführung“ „Das Buch gibt Hoffnung und ganz konkrete Hilfe zur Lösung der Probleme, die wir an der Schwelle von der Postmoderne zu einem neuen Zeitalter erleben, in denen die traditionellen oder modernen Organisationsformen den Anforderungen und Bedürfnissen der Menschen nicht mehr gerecht werden.“ Eine Leserin auf Amazon.com Frederic Laloux hat mit Reinventing Organizations das Grundlagenbuch für die integrale Organisationsentwicklung verfasst. Die Breite sowie Tiefe seiner Analyse und Beschreibung – ganzheitlich, selbstorganisierend und sinnerfüllend operierender Unternehmen – ist einzigartig. Das erste Kapitel des Buches gibt einen Überblick über die historische Entwicklung von Organisationsparadigmen, bevor im zweiten Kapitel Strukturen, die Praxis und die Kultur von Organisationen, die ein erfüllendes und selbstbestimmtes Handeln der Menschen ermöglichen, anhand von ausgewählten Beispielen vorgestellt werden. Auf die Bedingungen, Hindernisse sowie Herausforderungen bei der Entwicklung dieser evolutionären Organisationen wird in Kapitel 3 eingegangen. Hier entwirft Frederic Laloux einen Leitfaden für den Weg hin zu einer ganzheitlich orientierten und sinnstiftenden Organisation. Frederic Laloux ist auch aufgrund dieses Buches ein mittlerweile gefragter Berater und Coach für Führungskräfte, die nach fundamental neuen Wegen der Organisation eines Unternehmens suchen. Er war Associate Partner bei McKinsey & Company und hält einen MBA vom INSEAD.
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To Kill Nations

American Strategy in the Air-Atomic Age and the Rise of Mutually Assured Destruction

Author: Edward Kaplan

Publisher: Cornell University Press

ISBN: 0801455499

Category: History

Page: 272

View: 1642

Between 1945 and 1950, the United States had a global nuclear monopoly. The A-bomb transformed the nation’s strategic airpower and saw the Air Force displace the Navy at the front line of American defense. In To Kill Nations, Edward Kaplan traces the evolution of American strategic airpower and preparation for nuclear war from this early air-atomic era to a later period (1950–1965) in which the Soviet Union’s atomic capability, accelerated by thermonuclear weapons and ballistic missiles, made American strategic assets vulnerable and gradually undermined air-atomic strategy. The shift to mutually assured destruction (MAD) via general nuclear exchange steadily took precedence in strategic thinking and budget allocations. Soon American nuclear-armed airborne bomber fleets shaped for conventionally defined—if implausible, then impossible—victory were supplanted by missile-based forces designed to survive and punish. The Air Force receded from the forefront of American security policy. Kaplan throws into question both the inevitability and preferability of the strategic doctrine of MAD. He looks at the process by which cultural, institutional, and strategic ideas about MAD took shape and makes insightful use of the comparison between generals who thought they could win a nuclear war and the cold institutional logic of the suicide pact that was MAD. Kaplan also offers a reappraisal of Eisenhower’s nuclear strategy and diplomacy to make a case for the marginal viability of air-atomic military power even in an era of ballistic missiles.
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What Makes Us Stay Together?

Attachment and the Outcomes of Couple Relationships

Author: Rosetta Castellano,Patrizia Velotti,Giulio Cesare Zavattini

Publisher: Karnac Books

ISBN: 1782200584

Category: Psychology

Page: 176

View: 7979

In recent years commentators have speculated on the “collapse” of the couple and the family, highlighting the increasing fragility of couple relationships making them vulnerable to crises and break ups. Now, more than ever, and prompted by changes that have shaken our assumptions about socio/cultural context, the reasons that make couple relationships unstable are sought in the negotiations and redefinitions required by the changes themselves. New types of families are emerging and consequently new issues are being raised about the dynamics of family relationships. This book underlines the role of attachment as a central motivational system in couple relationships, and focuses on the relationship between past and present experiences in determining choices, perceptions, and feelings in couple relationships. It considers what other motivational systems interact with attachment in constituting a couple’s dynamics, and looks at aspects more directly experienced by couples: in particular, how they feel about their relationship, especially in terms of the degree of intimacy between them (something that attachment theorists might look at in evaluating how “good” a relationship is). The authors focus their attention on the outcomes of relationships as seen from the perspective of attachment theory and after a brief overview of the main conclusions reached on this topic, a new view of the couple dynamic is proposed in order to identify various possible outcomes.
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