Interpersonal Skills for Portfolio, Program, and Project Managers

Author: Ginger Levin,Ginger Levin DPA, PMP, PgMP

Publisher: Berrett-Koehler Publishers

ISBN: 1523097353

Category: Business & Economics

Page: 310

View: 4876

Improve Your Interpersonal Skills to Achieve Greater Management Success! Any formula for management success must include a high level of interpersonal skills. The growing complexity of organizational portfolios, programs, and projects, as well as the increasing number and geographic dispersion of stakeholders and employees, makes a manager's interpersonal skills critical. The frequency and variety of interpersonal interactions and the pressure to perform multiple leadership roles successfully while ensuring customer satisfaction have never been greater.Interpersonal Skills for Portfolio, Program, and Project Managers offers practical and proven tools and methods you can use to develop your interpersonal skills and meet the challenges of today's competitive professional environment. Develop the interpersonal skills you need to: • Build effective, high-performing teams • Work efficiently with virtual teams • Develop approaches to build and maintain relationships with stakeholders at all levels • Handle stress and deal with unexpected critical incidents • Motivate your team Whatever your level of experience, you will find these practical and proven methods to be the best formula for improving your interpersonal skills-and enhancing your management success. The chapters include discussion questions, making this a perfect text for use in academic or workshop settings.
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Program Management Complexity

A Competency Model

Author: Ginger Levin,J. LeRoy Ward

Publisher: CRC Press

ISBN: 9781439851128

Category: Business & Economics

Page: 222

View: 8700

Although complexity is a phenomenon that confounds and challenges program managers across industry sectors, there is little information available that identifies the set of competencies managers need to complete their program successfully and deliver the benefits desired by stakeholders. Program Management Complexity: A Competency Model fills this void. Written by two of the first professionals to obtain the Program Management Professional (PgMP®) certification from the Project Management Institute (PMI), this book begins with a literature review of program and project management complexity. Next, it presents a competency model, based on the authors’ seven decades of collective experience in the field, which follows the framework of PMI's model for project managers. Useful for corporate and government organizations, universities, executives, PMO directors and human resources professionals who need to determine program management training needs, this unique model is divided into performance competencies and personal competencies. The performance competencies are organized according to the six domains of program management, while the eight personal competencies are based on research plus a survey of PgMPs® worldwide. After presenting the model, along with detailed plans and guidelines for its implementation in a real-world setting, the book presents three questionnaires designed to help organizations, existing program managers, and aspiring program managers assess their own development plans. Supplying you with the insight to recognize the elements of complexity during the defining and initiating stages, this book includes detailed guidelines to help you recruit, train, and develop program managers capable of delivering stated program benefits, services, and results. Check out a video of Ginger Levin discussing her book: http://www.youtube.com/watch?v=A6YPwEhYDlc
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Implementing Program Management

Templates and Forms Aligned with the Standard for Program Management, Third Edition (2013) and Other Best Practices

Author: Ginger Levin,Allen R. Green

Publisher: CRC Press

ISBN: 1466597747

Category: Business & Economics

Page: 328

View: 950

Success in program management requires discipline, complete plans, well-run meetings, accurate record keeping, and adherence to global best practices. Implementing Program Management: Templates and Forms Aligned with the Standard for Program Management, Third Edition (2013) and Other Best Practices provides the templates and guidelines for the plans, forms, agendas, registers, and procedures you will need. Ginger Levin and Allen Green wrote Implementing Program Management Templates and Forms Aligned with the Standard for Program Management – Second Edition (2008) in 2010. Since then it has become the go-to reference for program practitioners, colleges, universities, and those studying for the Program Management Professional (PgMP®) credential from the Project Management Institute (PMI®). Based on PMI’s Standard for Program Management—Third Edition (2013) and other best practices, the updated edition of this bestselling reference provides a program management methodology consisting of reports, forms, templates, and documents. It includes identifiable documents referenced in the latest Standard for Program Management as well as other helpful ones omitted from prior editions. The book deals with the full program management life cycle—program definition, program benefits delivery, and program closure—to support the documentation requirements for your programs. The authors have updated the templates and forms in this book to complement what is included in the Third Edition and to include what they feel are best practices for managing programs. All the templates included in the book can be accessed online and can be easily customized to meet the unique requirements of your organization.
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Portfolio Management

A Strategic Approach

Author: Ginger Levin, PMP, PgMP,John Wyzalek, PfMP

Publisher: CRC Press

ISBN: 1482251051

Category: Business & Economics

Page: 358

View: 1539

Recognizing the importance of selecting and pursuing programs, projects, and operational work that add sustainable business value that benefits end users, the Project Management Institute (PMI®) issued its first Standard on Portfolio Management in 2006. In 2014, it launched the Portfolio Management Professional (PfMP®) credential—which several of the experts who contributed to this book earned—to recognize the advanced expertise required of practitioners in the field. Presenting information that is current with The Standard for Portfolio Management, Third Edition (2013); Portfolio Management: A Strategic Approach supplies in-depth treatment of the five domains and identifies best practices to ensure the organization has a balanced portfolio management that is critical to success. Following PMI’s standard, the book is organized according to its five domains: strategic alignment, governance, portfolio performance management, portfolio risk management, and portfolio communications management. Each chapter presents the insight of different thought leaders in academia and business. Contributors from around the world, including the Americas, Europe, the Middle East, Africa, and Australia, supply a global perspective as to why portfolio management is essential for all types of organizations. They provide guidelines, examples, and models to consider, along with discussion and analysis of relevant literature in the field. Most chapters reference PMI standards, complement their concepts, and expand on the concepts and issues that the standards mention in passing or not at all. Overall, this is a must-have resource for anyone pursuing the PfMP® credential from PMI. For executives and practitioners in the field, it provides the concepts you will need to address the ever-changing complexities that impact your work. This book is also suitable as a textbook for universities offering courses on portfolio management.
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Program Management

Author: Michel Thiry

Publisher: Ashgate Publishing, Ltd.

ISBN: 1472474279

Category: Business & Economics

Page: 300

View: 8526

Program management (PgM) is fast developing as the essential link between strategy and projects and as a vehicle for organizational change. It offers the means to manage groups of projects with a common business purpose in an integrated and effective way. The Second Edition of Michel Thiry’s Program Management builds on the bestselling title first published in 2010. The heavily revised text reflects the latest program management guides and international standards and includes: a new section on agile management in programs; the author’s own program management maturity measure; a new section on change management, which is now integral to many programs. Michel has also reviewed and revised the program lifecycle to align with the more unified view of program management that has emerged since the book was first published. The result is an essential guide to program management that incorporates a robust theoretical framework, complemented by examples and advice from one of the world’s leading practitioners. .
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PgMP® Exam Practice Test and Study Guide, Fourth Edition

Author: Ginger Levin,J. LeRoy Ward

Publisher: CRC Press

ISBN: 1482201364

Category: Business & Economics

Page: 400

View: 8726

PgMP® Exam Practice Test and Study Guide, Fourth Edition is the book you need to pass the Program Management Professional (PgMP®) exam the first time around. It reflects recent revisions based on PMI®'s Standard for Program Management - Third Edition (2013). Based on best practices that complement PMI®’s standards, this is the most comprehensive and up-to-date resource available to help you prepare for the exam with new and changed terminology. It includes a list of the major topics covered on the exam organized by the five performance domains—strategic program management, program life cycle, benefits management, stakeholder management, and governance—as presented in the Program Management Professional Examination Content Outline. It also includes helpful tips on how to make the most of the time you have available to prepare for the exam. Just like its bestselling predecessors, this indispensable study guide includes 20 multiple-choice practice questions for each domain along with a comprehensive answer key. The program life cycle domain includes 20 questions for each of the five phases. Each question also has a plainly written rationale for each correct answer with bibliographic references for further study. Two challenging, 170-question practice tests that simulate the actual exam are included in the book and online, so you can retake them as many times as necessary. They also include a rationale and reference. Scores for the online tests are presented as if each question is rated similarly, but this edition also includes a new component: the authors’ own weighting system for the level of difficulty for each question. This system will show you what they feel meets the exam’s criteria for Proficient, Moderately Proficient, and below Proficient. You then will see your scores by domain in both approaches. Supplying an insider's look at the questions, terminology, and sentence construction you will encounter on the day of the exam, this indispensable study tool is designed to help you pass the exam and achieve the highly sought after PgMP® certification.
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Managing Complex Projects

Author: International Institute for Learning,Harold Kerzner,Carl Belack

Publisher: John Wiley & Sons

ISBN: 9780470927984

Category: Technology & Engineering

Page: 416

View: 8056

The application of project management techniques is considered standard practice in today's business environment. What is not widely known is that the learning gap separating good project management from exceptional project management is not as great as one might think—yet, the difference in the return on value can be quite significant. Many factors determine how projects are approached, such as rapid shifts in technology, a fluctuating market, changes in a business's organizational structure, and politics. As these forces add to a project's complexity and duration, project managers must develop strategies that allow them to think outside the box and create new on-the-go methodologies. Managing Complex Projects delivers the tools necessary to take on an unpredictable economy with an adaptable battle plan proven to meet the differing needs of an ever-expanding set of partners and stakeholders involved in a project. This book shows how to solve some of the issues facing today's project manager, including: Dealing with multiple virtual teams located around the world Working with partners and stakeholders that may have limited project management tools and experience Adjusting to long-term projects in which the stakeholders may change Managing projects where stated goals and objectives differ among stakeholders This book shows how companies such as IBM, Hewlett-Packard, Microsoft, and Siemens are exploring new avenues to aid them in taking on complex projects by combining "hard" skills, such as risk management and scheduling, with "soft" skills that focus on interpersonal communication. Managing Complex Projects serves as a lifesaver for time-crunched project managers looking for new ways to maximize their efforts.
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The Complete Project Manager

Integrating People, Organizational, and Technical Skills

Author: Randall Englund MBA, BSEE, NPDP, CBM,Alfonso Bucero CSE, MSc, PMP

Publisher: Berrett-Koehler Publishers

ISBN: 1567263836

Category: Business & Economics

Page: 314

View: 4056

The Complete Project Manager: Integrating People, Organizational, and Technical Skills is the practical guide that addresses the “soft” project management skills that are so essential to successful project, program, and portfolio management. Through a storytelling approach, the authors explain the necessary skills—and how to use them—to create an environment that supports project success. They demonstrate both the “why” and the “how” of creatively applying soft project management skills in the areas of leadership, conflict resolution, negotiations, change management, and more. This guide has an accompanying workbook, The Complete Project Manager's Toolkit , sold separately.
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PfMP® Exam Practice Tests and Study Guide

Author: Ginger Levin, PMP, PgMP

Publisher: CRC Press

ISBN: 1482251019

Category: Business & Economics

Page: 336

View: 7361

Recognizing the importance of portfolio management, the Project Management Institute (PMI®) has launched a new certification entitled the Portfolio Management Professional (PfMP®). PfMP® Exam Practice Tests and Study Guide is the most comprehensive resource available to help you prepare for and pass the PfMP® certification exam. It provides coverage that is current with The Standard for Portfolio Management, Third Edition and the PfMP® Examination Content Outline (ECO), 2013. The book consists of five sections, each of which corresponds to one of the five domains described in the ECO. Each section includes study hints, a list of major topics that may be encountered on the exam, and 20 multiple-choice practice questions that illustrate the applicable task from the ECO. Each section also includes an answer sheet and answer key with the rationale for each correct answer and references to the Standard. Supporting references are also listed at the end of the book for each of the domains covered on the exam. Written by Dr. Ginger Levin, co-author of best-selling PMP® and PgMP® study guides, the book includes two complete practice tests, each consisting of 170 questions that follow the blueprint of the actual PfMP® exam as described in the ECO. For example— 25 percent of the questions relate to Strategic Alignment 20 percent relate to Governance 25 percent relate to Portfolio Performance 15 percent relate to Portfolio Risk Management 15 percent relate to Communications Management The two accompanying online tests feature a proprietary scoring algorithm to help you determine if you are Proficient, Moderately Proficient, or Below Proficient in each domain. Earning the PfMP® certification is a prestigious accomplishment. By studying this book and using the practice exams provided, you will significantly improve your chances of passing the exam, the first time around.
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PgMP® Exam Practice Test and Study Guide, Fourth Edition

Author: Ginger Levin,J. LeRoy Ward

Publisher: CRC Press

ISBN: 1482201364

Category: Business & Economics

Page: 400

View: 488

PgMP® Exam Practice Test and Study Guide, Fourth Edition is the book you need to pass the Program Management Professional (PgMP®) exam the first time around. It reflects recent revisions based on PMI®'s Standard for Program Management - Third Edition (2013). Based on best practices that complement PMI®’s standards, this is the most comprehensive and up-to-date resource available to help you prepare for the exam with new and changed terminology. It includes a list of the major topics covered on the exam organized by the five performance domains—strategic program management, program life cycle, benefits management, stakeholder management, and governance—as presented in the Program Management Professional Examination Content Outline. It also includes helpful tips on how to make the most of the time you have available to prepare for the exam. Just like its bestselling predecessors, this indispensable study guide includes 20 multiple-choice practice questions for each domain along with a comprehensive answer key. The program life cycle domain includes 20 questions for each of the five phases. Each question also has a plainly written rationale for each correct answer with bibliographic references for further study. Two challenging, 170-question practice tests that simulate the actual exam are included in the book and online, so you can retake them as many times as necessary. They also include a rationale and reference. Scores for the online tests are presented as if each question is rated similarly, but this edition also includes a new component: the authors’ own weighting system for the level of difficulty for each question. This system will show you what they feel meets the exam’s criteria for Proficient, Moderately Proficient, and below Proficient. You then will see your scores by domain in both approaches. Supplying an insider's look at the questions, terminology, and sentence construction you will encounter on the day of the exam, this indispensable study tool is designed to help you pass the exam and achieve the highly sought after PgMP® certification.
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Guerrilla Project Management

Author: Kenneth T. Hanley M.Eng.

Publisher: Berrett-Koehler Publishers

ISBN: 1567263135

Category: Business & Economics

Page: 262

View: 663

A Fast, Flexible Approach to Managing Any Project — Right Here, Right Now! To manage effectively in today's complex project environment, you need a framework of project management (PM) competencies, processes, and tools that can be put to use immediately and that flexes and scales to meet the needs of any project. In Guerrilla Project Management, Ken Hanley emphasizes key project management competencies, including managing stakeholders effectively, assessing risk accurately, and getting agreement on the objective measures of project success. Focusing on these and other competencies as well as effective PM processes and tools, Hanley presents an alternative approach to project management that is light, fast, and flexible — and adapts readily to the many changes every project manager faces. Offering tips and techniques on topics ranging from communication and reporting practices to risk mitigation, this practical book is organized to allow readers to work through all aspects of a project or quickly find answers to specific problems. This is the go-to guide for today's nimble project manager!
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Successful Project Management

Author: Jack Gido,Jim Clements,Rose Baker

Publisher: Cengage Learning

ISBN: 1337517356

Category: Business & Economics

Page: 50

View: 7912

Master the skills and knowledge needed to work successfully in today's project management environment with Gido/Clements/Baker's SUCCESSFUL PROJECT MANAGEMENT, 7E. This best-selling book details how to organize and manage project teams -- from planning and scheduling to cost management. Each chapter aligns with PMBOK (Project Management Body of Knowledge) to ensure familiarity with today's best practices. Coverage of the latest business challenges addresses project constraints, stakeholder issues, the project charter, and how projects relate to the organization's strategic plan. Reader practice effective communication and examine how professionals apply project management in the workplace with new and revised cases and real-world vignettes. End-of-chapter practice and Internet exercises review the concepts most critical to project management success. Future and current professionals find the insights and specifics needed to manage projects most effectively in business today. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
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Construction Project Scheduling and Control

Author: Saleh A. Mubarak

Publisher: John Wiley & Sons

ISBN: 111884579X

Category: Technology & Engineering

Page: 528

View: 4930

Bad scheduling can doom a construction project from thestart Construction Project Scheduling and Control provides acomprehensive examination of the analytical methods used to devisea reasonable, efficient, and successful schedule for constructionprojects of all sizes. This updated third edition contains newinformation on building image modeling (BIM) and its relationshipto project scheduling and control, as well as thorough coverage ofthe latest developments in the field. Written by a careerconstruction professional, this informative text introducesstudents to new concepts in CPM scheduling, including the author'sown Dynamic Minimum Lag technique. The expanded glossary andacronym list facilitate complete understanding, and the numeroussolved and unsolved problems help students test their knowledge andapply critical thinking to issues in construction scheduling. Acomplete instructor's manual provides solutions to all problems inthe book, test questions for each chapter, and additional examquestions for more comprehensive testing. The entire success of a construction process hinges on anefficient, well-thought out schedule, which is strictly definedwhile allowing for inevitable delays and changes. This book helpsstudents learn the processes, tools, and techniques used to makeprojects run smoothly, with expert guidance toward the realities ofthis complex function. Discover realistic scheduling solutions and cutting edgemethods Learn the duties, responsibilities, and techniques of projectcontrol Get up to date on the latest in sustainability, BIM, and leanconstruction Explore the software tools that help coordinate scheduling Scheduling encompasses everything from staff requirements andequipment needs to materials delivery and inspections, requiring adeep understanding of the process. For the student interested inconstruction management, Construction Project Scheduling andControl is an informative text on the field's current bestpractices.
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Program Management

A Life Cycle Approach

Author: Ginger Levin

Publisher: CRC Press

ISBN: 1466578505

Category: Business & Economics

Page: 584

View: 9694

Program management is a rapidly emerging offshoot of project management. So much so that AT&T, IBM, and other organizations, both large and small in all sectors, have initiated a push to certify program managers. And, although universities offer courses in program management, there are few books available to guide program managers through this field that requires a broad level of knowledge and experience. The definitive reference on program management, Program Management: A Life Cycle Approach provides this much needed guidance. Edited by Dr. Ginger Levin, the second person to become a PMI® certified program manager (PgMP®), this handbook presents a cohesive compilation of program management knowledge from more than 20 certified PgMPs. It considers the entire program life cycle and its phases—from initiation to sustainability. Each chapter is written by an experienced PgMP from a wide range of industries and countries. Combining the rigor of an academic reference with easy-to-read language, the book covers the themes in the PMI Standard for Program Management and ties them to program managers' work. The chapters reference PMI’s standards, complement the concepts in the standards, and expand on the concepts and issues that the standard mentions in passing. The book also addresses a few issues that the standard does not touch on at all. The book can be read in its entirety, or specific chapters of interest can be read separately. Overall, the book provides practitioners with a reliable source of information on the key themes and issues in program management. It is useful for individuals desiring to attain the PgMP credential and suitable for colleges and universities offering courses in program management.
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The Certified Quality Improvement Associate Handbook, Third Edition

Author: Russell T. Westcott,Grace L. Duffy

Publisher: ASQ Quality Press

ISBN: 0873898907

Category: Business & Economics

Page: 288

View: 6812

ASQ’s Certified Quality Improvement Associate (CQIA) certification is designed to introduce the basics of quality to organizations and individuals not currently working within the field of quality. This book and the Body of Knowledge (BOK) it supports are intended to form a foundation for further study and application of proven quality principles and practices worldwide. The book follows the CQIA BoK in both content and sequence. The intent is that this book will serve as a guide to be used in preparation to take the CQIA examination given by ASQ. Each chapter stands alone, and the chapters may be read in any order. Some material reaching beyond the content of the BoK has been added. Supplemental reading suggestions are provided. An online, interactive sample exam and a paper-and-pencil sample can be found on the ASQ website (http://asq.org/cert/quality-improvement-associate/prepare).
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Project Management in Product Development

Leadership Skills and Management Techniques to Deliver Great Products

Author: George Ellis

Publisher: Butterworth-Heinemann

ISBN: 012802559X

Category: Technology & Engineering

Page: 400

View: 6821

Project Management in Product Development: Leadership Skills and Management Techniques to Deliver Great Products is written for new and aspiring project managers in product development. Although texts on project management are common, the material presented here is unique, instead focusing on product development, a challenging segment of project management because of the high level of uncertainty, the need for a robust set of problem-solving techniques, and a demand for broad cross-functional teams. The book also focuses on more than just project management techniques, including a thorough treatment of transformational and transactional leadership. Other topics covered include problem-solving techniques, development, and continuous improvement of processes required in product development, risk recognition and management, and proper communication with mangers and other stakeholders. Finally, project management techniques used in product development are presented, including the critical path method, scrum and XP, and Kanban/lean project development, along with the strengths and weaknesses of each. Provides ways to successfully manage product development projects by teaching traditional and advanced project management techniques like Gantt, CPM, Agile, Lean, and others Covers transformational and transactional leadership, how to create a vision and engage the team, as well as tactics on how to manage a complex set of tasks Uses a practical, common sense approach to the day-to-day activities of a project manager, including project planning, project process development, problem-solving, project portfolio management, reporting, and more Presents a thorough comparison of popular project management tools Includes many examples, cases, and side-bars that are included throughout the book
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Guide to the Project Management Body of Knowledge (PMBOK® Guide)–Fifth Edition

Author: Project Management Institute

Publisher: Project Management Institute

ISBN: 1935589814

Category: Business & Economics

Page: 589

View: 3171

A Guide to the Project Management Body of Knowledge (PMBOK® Guide) —Fifth Edition reflects the collaboration and knowledge of working project managers and provides the fundamentals of project management as they apply to a wide range of projects. This internationally recognized standard gives project managers the essential tools to practice project management and deliver organizational results. • A 10th Knowledge Area has been added; Project Stakeholder Management expands upon the importance of appropriately engaging project stakeholders in key decisions and activities. • Project data information and information flow have been redefined to bring greater consistency and be more aligned with the Data, Information, Knowledge and Wisdom (DIKW) model used in the field of Knowledge Management. • Four new planning processes have been added: Plan Scope Management, Plan Schedule Management, Plan Cost Management and Plan Stakeholder Management: These were created to reinforce the concept that each of the subsidiary plans are integrated through the overall project management plan.
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Personal Effectiveness in Project Management

Tools, Tips & Strategies to Improve Your Decision-making, Motivation, Confidence, Risk-taking, Achievement and Sustainability

Author: Zachary Wong

Publisher: Project Management Institute

ISBN: 1628251425

Category: Business & Economics

Page: 200

View: 7403

In Personal Effectiveness in Project Management, project manager and professor Zachary A. Wong, PhD provides readers with the tools and techniques that not only help them improve their own personal performance, but that of their project teams as well. Personal Effectiveness begins within. Dr. Wong's decades of Personal Effectiveness experience taught him that learning soft skills requires the same rigor as hard skills. In fact, one of the book's most valuable achievements is putting “soft” skills into a “hard” framework that readers can use for themselves and their team members. The book is divided into four modules, each addressing a different aspect of Personal Effectiveness: Decision-Making, Motivation, Achievement and Sustainability. The book's unique approach takes the reader through the modules, seeking to clarify and optimize the reader's performance in each area.
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Project Management Metrics, KPIs, and Dashboards

A Guide to Measuring and Monitoring Project Performance

Author: Harold Kerzner

Publisher: John Wiley & Sons

ISBN: 1119427320

Category: Technology & Engineering

Page: 448

View: 6481

Harold Kerzner’s essential strategies on measuring project management performance With the growth of complex projects, stakeholder involvement, and advancements in visual-based technology, metrics and KPIs (key performance indicators) are key factors in evaluating project performance. Dashboard reporting systems provide accessible project performance data, and sharing this vital data in a concise and consistent manner is a key communication responsibility of all project managers. This third edition of Kerzner's groundbreaking work, Project Management Metrics, KPIs, and Dashboards: A Guide to Measuring and Monitoring Project Performance, helps functional managers gain a thorough grasp of what metrics and KPIs are and how to use them. Plus, this edition includes new sections on processing dashboard information, portfolio management PMO and metrics, and BI tool flexibility. • Offers comprehensive coverage of the different dashboard types, design issues, and applications Provides full-color dashboards from some of the most successful project management companies, including IBM, Microsoft, and others Aligns with PMI’s PMBOK® Guide and stresses value-driven project management PPT decks are available by chapter and a test bank will be available for use in seminar presentations and courses Get ready to bolster your awareness of what good metrics management really entails today—and be armed with the knowledge to measure performance more effectively.
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The Project Manager's Guide to Purchasing

Contracting for Goods and Services

Author: Garth Ward

Publisher: CRC Press

ISBN: 1317018885

Category: Business & Economics

Page: 232

View: 5456

This very practical guide describes the whole process of contracting for goods and services, from selecting tenderers to placing a contract. It details the key topics that are necessary for success, such as contract strategy, contract types, contract law and evaluating tenders. Whilst the book also addresses the project context in which purchasing takes place, the subject matter could equally be applied to any business context. The treatment of the subject assumes no prior knowledge but, at the same time, provides the experienced person with new, and sometimes unconventional, insights into the subject. The book includes personal experiences, cases and exercises in order to root the subject into the real world. The Project Manager's Guide to Purchasing has been structured so that the reader can choose the chapter topic areas that they wish to study in isolation. Where necessary references are provided to complement the individual chapters. Illustrations of key documents in the purchasing and contracting process are also provided.
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