Business Performance Measurement

Theory and Practice

Author: Andy Neely

Publisher: Cambridge University Press

ISBN: 9780521803427

Category: Business & Economics

Page: 366

View: 9647

A multidisciplinary book on performance measurement that will appeal to students, researchers and managers.
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Business Performance Measurement and Management

New Contexts, Themes and Challenges

Author: Paolo Taticchi

Publisher: Springer Science & Business Media

ISBN: 9783642048005

Category: Business & Economics

Page: 376

View: 3288

Measuring and managing the performance of a business is one of the most genuine desires of management. Balanced scorecard, the performance prism and activity-based management are the most popular frameworks in this setting. Based on the findings of R.G. Eccles’ acclaimed "Performance Measurement Manifesto (1991)" this book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management, e.g. SMEs and sustainability. As a result of the 1st International Summer School Piero Lunghi on "Perspectives of Business Performance Management" this book is written both for students and academics, as well as for practitioners looking for new, yet proven ways to measure and manage business performance.
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The benefits of e-business performance measurement systems

Author: Matthew Hinton,David Barnes

Publisher: Elsevier

ISBN: 9780080888057

Category: Business & Economics

Page: 100

View: 1281

To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment. * Based on four years of case study research inlcuding interviews with 12 managers * offers a distinctive view of e-business in measuring the performance of a business * Recommendations are made based on the findings from cross case analysis
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Business Performance Measurement and Management

Author: Vincent Charles,Mukesh Kumar

Publisher: Cambridge Scholars Publishing

ISBN: 1443868426

Category: Business & Economics

Page: 595

View: 3274

Measuring and managing the performance of a business is one of the main requirements of the management of any organization. This book introduces new contexts and themes of application and presents emerging research areas related to business performance measurement and management. It draws authors from all around the globe from a variety of functional disciplines, all of whom are working in the field of business performance measurement and management, thus resulting in a variety of perspectives on performance measurement from various functional areas – accounting, finance, economics, marketing, and operations management – in a single volume.
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Business Performance Measurement in the Metal Finishing Industry

Author: Mike Dietrich

Publisher: LIT Verlag Münster

ISBN: 3643907508

Category:

Page: 292

View: 4596

Criticism has indicated that inadequate academic observance has been spent on the adaption and implementation of generic Business Performance Measurement (BPM) models to specific industry and company contexts leading to a suboptimal practical feasibility. In reflecting these concerns, an approach to improve BPM feasibility is developed based on an industry's specific characteristics. These characteristics are then linked to corresponding generic BPM models. In this vein, practitioners shall be assisted in designing and implementing a sustainable BPM system. This approach gets empirically validated for the Metal Finishing Industry in Germany and the United Kingdom. [Subject: Business]
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A Guide to Business Performance Measurements

Author: Edwin Whiting

Publisher: Springer

ISBN: 1349074721

Category: Business & Economics

Page: 320

View: 4313

Everyone in business wants to improve their performance. But how to choose between the bewildering number of ways in which success is measured? Do you choose cash flow, added value, operating ratios? - and what kind of profit measure suits your business? This book provides you with an easy-to-follow guide covering over 50 different measurements. It explains each measure's uses and describes the situations for which it is best suited, giving you the snags and merits.
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Business Performance Measurement, Unifying Theory and Integrating Practice

Business, Business

Author: CTI Reviews

Publisher: Cram101 Textbook Reviews

ISBN: 1467215058

Category: Education

Page: 85

View: 1443

Facts101 is your complete guide to Business Performance Measurement, Unifying Theory and Integrating Practice. In this book, you will learn topics such as as those in your book plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.
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Business Performance Measurement and Management, New Contexts, Themes and Challenges

Business, Business

Author: CTI Reviews

Publisher: Cram101 Textbook Reviews

ISBN: 1478459514

Category: Education

Page: 43

View: 6744

Facts101 is your complete guide to Business Performance Measurement and Management, New Contexts, Themes and Challenges. In this book, you will learn topics such as as those in your book plus much more. With key features such as key terms, people and places, Facts101 gives you all the information you need to prepare for your next exam. Our practice tests are specific to the textbook and we have designed tools to make the most of your limited study time.
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Transforming Corporate Performance

Measuring and Managing the Drivers of Business Success

Author: Michael Milgate

Publisher: Greenwood Publishing Group

ISBN: 9781567205305

Category: Business & Economics

Page: 317

View: 4799

Milgate explains how companies must reevaluate business performance, its measurement, and the final result.
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Performance Measurement

Linking Balanced Scorecard to Business Intelligence

Author: Luca Quagini,Stefano Tonchia

Publisher: Springer Science & Business Media

ISBN: 9783642132353

Category: Business & Economics

Page: 156

View: 4313

Business Intelligence (BI) and Performance Management (PM) – the development and delivery of business insight for users and the management of execution based on that insight – are two solution-types that promise to bring great value to enterprises. Yet most organizations haven’t yet realized the elusive bene?ts of these two important disciplines. The reasons for this are manifold. However, the primary causes are the culture of the organization and it leadership. This is a topic, which I’ve addressed at length in my latest book: Pro?les in Performance – Business Intelligence Journeys and the Roadmap for Change. The culture and leadership of the organization determines the importance and strategic intent surrounding the use of BI and PM. Sadly, most organizations lack the motivation to embrace transparency and accountability – or to align with the strategy of the organization – enabling execution and coordination in unison with the mission. However, once an organization and its leadership are ready to take a step towards real change – creating an environment of openness, sharing and alignment – with BI and PM as its centerpiece – the next question then becomes one of “how and where to begin”? Even with great strategic intent, missteps in the development and deployment of BI and PM and can cause disillusionment and disappointment – lending support to the naysayers of the organization – and leading to failure and abandonment of these critical programs.
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Measuring Performance for Business Results

Author: Mohamed Zairi

Publisher: Springer Science & Business Media

ISBN: 9780412574009

Category: Business & Economics

Page: 310

View: 2181

This text shows, through the use of case studies, how measuring company performance can improve bottom line results. Performance measurement plays a crucial role in total quality management. Within the overall context of TQM, the book provides a framework for undertaking and measuring performance and its impact on financial results. A variety of performance measures are covered, including benchmarking, which is a key measure of competitiveness. Case studies of leading companies from Europe, the US and the Far East are included.
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Essentials of Corporate Performance Measurement

Author: George T. Friedlob,Lydia L. F. Schleifer,Franklin J. Plewa, Jr.

Publisher: John Wiley & Sons

ISBN: 047142319X

Category: Business & Economics

Page: 224

View: 1775

Shows how managers can structure their activities and investment base to obtain the highest possible ROI. * Examines essential concepts of ROI, including the advantages of using certain techniques and the limitations associated with them. * Shows how to calculate and use EVA, MVA and other residual measures. * Suggests procedures to evaluate ROIT and other high-tech investment options. * Written in a user-friendly style with many real-world examples and best practices.
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Transforming Performance Measurement

Rethinking the Way We Measure and Drive Organizational Success

Author: Dean Spitzer

Publisher: AMACOM

ISBN: 0814430090

Category: Business & Economics

Page: 256

View: 498

It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system. So you'd better make sure you're doing it right. All too often, performance measurement creates dysfunction, whether among individuals, teams, or across entire divisions and companies. Most traditional measurement systems actually encourage unhealthy competition for personal gain, creating internal conflict and breeding distrust of performance measurement. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. His ""socialization of measurement"" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. For example, you need technology to manage the flood of data, but you must make sure that it supports the people who will be making decisions and taking action crucial to your organization's success. This book shows you how to design that technical-social balance into your measurement system. While it is urgent to start taking action now, transforming your organization's performance measurement system will take time. Transforming Performance Measurement gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. In the end, you get what you measure. If you measure the wrong things, you will take your company farther and farther away from its mission and strategic goals. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.
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Performance Measurement in Corporate Governance

DEA Modelling and Implications for Organisational Behaviour and Supply Chain Management

Author: Alex Manzoni,Sardar M. N. Islam

Publisher: Springer Science & Business Media

ISBN: 9783790821703

Category: Business & Economics

Page: 232

View: 5802

In the global knowledge economy, corporate governance, organisational behaviour and performance of the supply chain are becoming increasingly important aspects of the evaluation of an enterprise. The subject of this book is the development of a contemporary organisation behaviour performance measurement (OBPM) model for enterprises in the modern economy. The fields of organisation behaviour and supply chain management are integrated with an Open Socio-Technical Systems theory of management and the application of Operations Research to corporate governance for the measurement of organisation performance. This book thereby offers a new and innovative quantitative approach to qualitative concepts of corporate performance measurement and makes a significant contribution to the fields of management theory, supply chain management as well as operations research.
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Performance Measurement with the Balanced Scorecard

A Practical Approach to Implementation within SMEs

Author: Stefano Biazzo,Patrizia Garengo

Publisher: Springer Science & Business Media

ISBN: 3642247601

Category: Business & Economics

Page: 133

View: 8871

Do we really know the critical phenomena that are linked to how enterprises function and the dynamics of their relationships with customers, suppliers and competitors? Are their decision-making processes founded upon a set of performance measurements that were accurately designed and systematically elaborated? The above questions are the focus of this book, as is the following premise: enterprises need a system to measure their critical performances so they can be managed effectively; metaphorically speaking, enterprises need a “management dashboard” to serve as a navigational aid. A dashboard to show – with as few distortions as possible – the pattern of key variables that characterizes the specific formula enterprises use to face their competitive and social environment.
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Enterprise IT Governance, Business Value and Performance Measurement

Author: Shi, Nan Si

Publisher: IGI Global

ISBN: 1605663476

Category: Business & Economics

Page: 300

View: 7039

"This book provides evidence-based insights into the management and contribution of IT in organizations, to offer practical advice & solutions, models and tools that are instrumental in getting business value from IT"--Provided by publisher.
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Handbook of Corporate Performance Management

Author: Mike Bourne,Pippa Bourne

Publisher: John Wiley & Sons

ISBN: 111996038X

Category: Business & Economics

Page: 280

View: 8417

A corporate performance management system can transform your business - but only if it is designed and implemented in the right way. this book will provide you with the tools and approaches to help translate your strategy into action and make you aware of the pitfalls to be avoided. The Handbook of Corporate Performance Management takes a practical approach, offering guidance on what works, tools to use, and how leadership makes an essential contribution to success. THE BOOK IS BROADLY DIVIDED INTO FOUR SECTIONS: Section One Provides the essential toolkit for setting up and implementing a corporate performance management system. It covers the processes and approaches you need to make it work. Section two explains how you can use performance management to manage your business from tracking performance through the management review process to checking whether your strategy is still appropriate. Section three provides guidance for measuring specific key areas; financial performance, staff performance, customers, processes, competence and resource development, and sustainability. Section four is about bringing it all together. Case studies of individuals from widely differing organisations, who have all delivered great results, illustrate the importance of good leadership in creating a culture of high performance. The Handbook of Corporate Performance Management is the essential guide to using performance measurement and management to get the best out of your business.
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