Advanced health and social care for NVQ/SVQ level 4 and foundation degree

Author: Frances Sussex

Publisher: Pearson Education Ltd

ISBN: 9780435500078

Category: Medical care

Page: 444

View: 3270

This title delivers the most effective learning resource possible by incorporating customer feedback to build on the strength of the original book. It is written in the same accessible language as the first edition and designed for quick and easy reference. It features a new chapter on study skills, helping students to maximise their study time. It includes more on quality management and promoting health and well-being, so students can be sure that the areas they need are covered in depth.
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British Qualifications

Author: Kogan Page

Publisher: Kogan Page Publishers

ISBN: 9780749444846

Category: Business & Economics

Page: 1002

View: 7592

The field of professional, academic and vocational qualifications is ever-changing. The new edition of this highly successful and practical guide provides thorough information on all developments. Fully indexed, it includes details on all university awards and over 200 career fields, their professional and accrediting bodies, levels of membership and qualifications. It acts as an one-stop guide for careers advisors, students and parents, and will also enable human resource managers to verify the qualifications of potential employees.
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What Can I Do with No Degree?

Author: Margaret McAlpine

Publisher: Crimson Publishing

ISBN: 9780856609510

Category: High school graduates

Page: 154

View: 2118

This is a new edition of this title which is aimed at people entering work for the first time and those looking for a change of direction who aren't sure what they're qualified for. Choosing what to do is an important part of the process. This book will encourage readers to explore a range of options.
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UK

The Official Yearbook of Great Britain and Northern Ireland

Author: N.A

Publisher: N.A

ISBN: N.A

Category: Great Britain

Page: N.A

View: 2468

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Assessment, qualifications and standards

the UK compared to France, Germany, Singapore and the US

Author: Hilary Steedman,London School of Economics and Political Science. Centre for Economic Performance

Publisher: N.A

ISBN: N.A

Category: Business & Economics

Page: 209

View: 360

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Child Care and Development

Author: Pamela Minett

Publisher: Hodder Children's Books

ISBN: 9780340889152

Category: Child care

Page: 366

View: 4571

Child Care and Development, fifth edition, is the bestselling textbook for students following child care, child development and welfare courses. This new edition has been thoroughly updated in line with the very latest specifications as well as current practice and terminology. Extensively illustrated in full colour, Child Care and Development is divided into eight core sections: Family and homeBecoming a parentCaring for babiesDevelopmentEarly childhoodFoodHealth and safetyThe family in the communityIt includes guidelines for the all-important Child Study, as well as investigations, discussions and activities relating to Level 2 Key Skills. Written specifically for the GCSE Home Economics: Child Development module, Child Care and Development is also the ideal textbook for the CACHE Foundation Award in Caring for Children, CACHE Level 2 Certificate in Child Care and Education, SVQ and NVQ Level 2 in Early Years Care and Education, and awide range of similar courses in child care, child development, and health and social care at Level 2.Child Care and Development is now accompanied by Child Care and Development: Revision Exercises (ISBN 0 340 88916 0), an essential learning, testing and revision resource.
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Gnade für den Augenblick

Andachten für jeden Tag des Jahres

Author: Max Lucado

Publisher: N.A

ISBN: 9783868272703

Category:

Page: 384

View: 1692

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Iris Grace

Bilder malen tausend Worte. Die Geschichte meiner autistischen Tochter

Author: Arabella Carter-Johnson

Publisher: BASTEI LÜBBE

ISBN: 3732533417

Category: Biography & Autobiography

Page: 400

View: 2905

Wenn Iris malt, verliert sie sich ganz in den Farben und Formen. Doch bevor sie zu einem Wunderkind wurde, war sie vor allem ein Kind, das ein Wunder brauchte. Denn Iris Grace hat Autismus. In den ersten Lebensjahren war sie unerreichbar, lebte in ihrer eigenen Welt, die Familie verzweifelte. Dann entdeckte ihre Mutter, wie fasziniert Iris mit Pinsel und Farbe umging. Und schließlich war es die kleine Katze Thula, die die Verbindung zwischen Iris und der Außenwelt herstellte. Eine zauberhafte, wahre Geschichte.
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Die Bildungsexpansion

Erwartete und unerwartete Folgen

Author: Andreas Hadjar,Rolf Becker

Publisher: Springer-Verlag

ISBN: 353190325X

Category: Social Science

Page: 360

View: 3079

Die Bildungsexpansion ist eine der prägenden Entwicklungen der Moderne. Aber welche Folgen ergeben sich daraus? Der prominent besetzte Band mit ausgewiesenen Experten der Thematik analysiert die Folgen, zeigt überblicksartig zentrale Themenfelder auf und diskutiert den neuesten Forschungsstand.
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Kundenservice für Dummies

Author: Karen Leland,Keith Bailey,Barbara Mistol

Publisher: John Wiley & Sons

ISBN: 3527703055

Category:

Page: 387

View: 5511

Ohne einen ausgeklügelten Kundenservice läuft heute in einem Unternehmen nichts mehr. Egal, ob im Laden oder am Telefon, den richtigen Umgang mit Kunden kann jeder lernen. Sei es durch Körpersprache, den richtigen Ton am Telefon oder den Arbeitsstil. Die beiden Kundenservice-Profis Karen Leland und Keith Bailey zeigen wie Kundenservice funktioniert, wie Kunden gewonnen und langfristig an das Unternehmen gebunden werden können. Sie erklären, wie man eine kundenfreundliche Atmosphäre im Unternehmen schaffen und wie eine gewinnbringende Servicestrategie aufgebaut werden kann. Außerdem erläutern sie, wie man Servicestandards im Unternehmen implementiert, schwierige Kunden souverän zufrieden stellt, aus Kundenbeschwerden Nutzen zieht und die Mitarbeiter für ihr kundenfreundliches Verhalten belohnt. Ein Kapitel widmet sich dem Thema Customer Relationship Management und seine Vorteile für das Unternehmen.
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German Quickly

A Grammar for Reading German

Author: April Wilson

Publisher: Peter Lang

ISBN: 9780820467597

Category: Foreign Language Study

Page: 432

View: 857

German Quickly: A Grammar for Reading German is a thorough, straightforward textbook with a sense of fun. It teaches the fundamentals for reading German literary and scholarly texts of all levels of difficulty. It can be used as an introductory text for scholars with no background in German, or it can serve as a reference text for students wishing to review German. The grammar explanations are detailed and clear, addressing common problems students encounter while learning to read German. This book includes thought-provoking and entertaining reading selections consisting mainly of aphorisms and proverbs. There are also twelve appendices, including a summary of German grammar, descriptions of German dictionaries, a partial answer key, strategies for learning German, and a humanities vocabulary section of about 3,800 words.
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